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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
10 outdoor pools, pool umbrellas, sun loungers

Overview of Finest Playa Mujeres by The Excellence Collection - All Inclusive

VIP Access

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
77400, QROO, Punta Sam, Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres

Explore the area

  • Popular LocationTortuga Beach20 min drive
  • Popular LocationLa Isla Shopping Mall27 min drive
  • Popular LocationAquaworld29 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Finest Playa Mujeres by The Excellence Collection - All Inclusive is next to a golf course and on a private beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Playa Tortugas. Traveling with kids? Consider Aquaworld, or check out an event or a game at Fernando Toro Valenzuela Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and ziplining nearby.

What's nearby

  • Mujeres Beach - 1 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Tortuga Beach - 20 min drive
  • La Isla Shopping Mall - 27 min drive
  • Aquaworld - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Lizo – Alfresco dining fine-dining restaurant offering Mexican cuisine. Serves dinner daily.
  • Shoji – Fine-dining restaurant offering Asian cuisine. Serves dinner daily.
  • Le Petit Plaisir /Eleganc – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • The Market Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Brass – Steakhouse offering international cuisine. Serves dinner daily.

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

5-star property with pools, private beach, full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 450 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop beds, and sitting areas.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with indoor private spa tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

1 an outdoor tennis court and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 12 restaurants and 1 1 coffee shop/café
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 10 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Wine tasting room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (17000 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 995 out of 1349 reviews
5 - Excellent 74%
Rating 4 - Good. 203 out of 1349 reviews
4 - Good 15%
Rating 3 - Okay. 71 out of 1349 reviews
3 - Okay 5%
Rating 2 - Poor. 34 out of 1349 reviews
2 - Poor 3%
Rating 1 - Terrible. 46 out of 1349 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Condition of property was perfect. Food was fantastic.
Stayed 6 nights in Jan 2022

5/5 Excellent

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the restaurants and how unique each one was, the night entertainment, the treatment, the cleanliness, and the overall experience. The staff was very friendly and always willing to help you have the most relaxed stay. I also liked how modern and new everything was on the resort. It made me feel like I made the right choice when booking the resort. We really enjoyed the resort, the service, and the environment we were in. Definitely would love to come back soon!! :)
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To whom it may concern, The property and the staff was amazing . The food was good , drinks were nice but here was my problem . My names Erica and I was a first time guest at your hotel ( The Finest Playa ) in Punta Sam. The dates of our stay were January 12-14th 2022 . On January 14th at approximately 3:00 pm I had came out the pool (Aqua bar adult only) and instantly was severley scratched by a rusted and sharp beach chair. I screamed for help instantly and had to hold my leg that was now bleeding in excruciating pain. A lady from florida was right beside me and said the same exact thing had happen to her,a day prior with the same chair . Why wasnt that chair removed for the safety of your other guests ?! A lifegaurd came annointed it than wrapped it for me . I am extremely saddened by this situation because i feel as if you guys took the time to be more careful that would have never happened ! That was very unprofessional and could have been avoided if the first situation was handeled correctly . My trip and excursions that were prepaid ive now had to cancel. Now i am stuck with the bills to buy cleaning ointments, bandages, and possibly hospital bills if i was infected by the rust. What can you offer to help with these expenses and what will you do as a company to ensure that this will never happen to a guest again ? Thank you for your time i look forward to hearing from you and coming to some sort of understanding .
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout with easy accessibility! Fun play area for kids and loads of activities for adults too.
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
I liked everything.
Stayed 5 nights in Jan 2022