クイントン ホテル

「受付でレストランの予約をしましたが、レストランに行くと予約が取れてないからて待たされましたが、その際の対応が非常に悪く更に30分待っても忘れていた様で問い合わせてもレストランの責任者の男性の態度が悪くて最悪でした！二度と行かない」

「部屋の清掃が料金に含まれてないために、ベッドメイキングに追加料金がかかりました。 毎日、清掃して欲しい。」

「Basic but clean and tidy and welcoming 」

「Cleanliness」

「The gym as it was advertised contained only one running machine, a rower, some weights and a broken bike. However the room it was in was lovely! So under used. The rooms were nice and the beds comfy but the walls are paper thin and the workmen who visit it use language which would make a sailor blush so please be aware of taking children. Otherwise nice enough, pleasant and helpful staff and the beds were firm. Also the windows opened properly. I have not seen that in a while. Breakfast was...

「The whole experience was very good staff are all very pleasant and restaurant food is great」

「Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much.」

「Hotel was ideal for a short visit to the NEC. Room was spacious, quiet, comfortable and clean. Breakfast good quality and choice. Will definitely stay here again.」

「Breakfast was amazing and well enjoyed with a variety to choose from. Restaurant staff were great, exceptional customer service from Vikki and the manager Ellie. Reception desk staff were very helpful amd accommodating. Family room.was okay, good size, hiwver the bathroom was old and bath didnt look very clean, toliet was hard to flush, but overall a great stay and would recommend.」

「A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. 」

「This was a perfect room for sa」

「Good Staff」

「ご飯が美味しい バスタブがない チェックインのときに何も説明されない」

「さすが四つ星だけあってスタッフ接客含めて満足。」

「The outside of the building and lobby look nice. The room was decent enough but the bathroom let the room down though. Having to turn and sit at an angle cause the towel rack is in front of toilet wasn’t great plus the fan leg was broken causing the fan to keep falling over so gave up using it. Also they do not have an airport shuttle and if you order a taxi you need to meet it away from the property or you’ll get a £5 fee. But my biggest issue is with the person responding to online messages...

「駅近で便利。部屋も広く使いやすいが排水に時間がかかるのがイマイチ。」