Find hotels in Playa Fortuna, San Juan

"The staff was exceptional"

"Everything was lovely and the staff was exceptionally gracious. "

"I have stayed few times at Embassy’s, I was surprised that PR locations doesn’t have the waffle maker like other locations, my bathroom door lock did not work, hot water never work and for the last I woke up with a lot of bites, I’m assuming bed bugs this visit was really disappointing hopefully next time will be better. "

"The worst place to stay! The place is not like in the pictures!"

"Nice pool and bar area"

"Most of the staff were amazing, they have microwave foods that you can purchase but there are more than plenty options of restaurants within walking distance. The pool is very lovely and the atmosphere is very welcoming. The rooms are well kept. The only downside is that parking is very slim if you have a car rental."

"Breakfast was ok no turkey or beef products the pool needs to be clean more often"

"Really nice resort with a lot of amenities. We stayed on the property or visited their private island for beach time. The only complaint I would have is that it is nice enough to keep us from exploring more of the island."

"We stayed at the Hyatt Centric San Juan - Isla Verde for 5 days. Super clean and modern hotel. The room was clean and had everything you needed. The only down side was the maid staff were not super engaging and they forgot to clean our room one day even though we removed the sign. We called the front desk (they are super helpful) and asked if the cleaning person could remove our garbage and provide us another bathmat. They forgot to bring the bathmat, and when they came to collect the garbage they asked where it was located instead of coming in and looking for themselves. The front lobby had a lobby bar, espresso bar, restaurant and just around the corner from the elevators you could access the pool and hot tub. The front staff were friendly and very helpful. There is a kiosk in the lobby where you can book excursions, which we found very helpful since we love to explore the island. The hotel is also located in a very good area. There is a pharmacy/corner store down the street that is open 24/7 and is helpful if you need anything. There are other fast food chains very close by in case you need a quick meal. I loved how the beach was also down the street and very easy to get to."