All guestrooms at Soul Beach Boutique Hotel & Spa offer thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning.
Hola
The staff was very nice and the location perfect and good rate. My toilet was broken I had to get it fixed and the hot water was not working yesterday but worked today. This morning I went downstairs to get a water but I couldn’t - I had 500 pesos and a credit card but the person working wanted me to have smaller change. I had to leave the hotel to get a water.
Colin
2024 年 5 月に 1 泊滞在
6/10 (普通)
Shauna Lea
2024 年 5 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
Overall nice place was very upset when checking out as they charged 750 pesos for a small quarter size mark on the sheet that I could have removed myself and they will remove. There is no need to charge 60 US dollars for something like that. Due to that one incident I will not be returning there as you do not treat your guests like that.
Shauna Lea
2024 年 4 月に 7 泊滞在
4/10 (不満)
Nadia
2024 年 4 月 21 日
気になった点 : スタッフとサービス、施設のコンディションと設備
El Internet fatal, y jamás pude la tele lo reporte y jamás lo arreglaron
Nadia
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Gerardo
カップルで旅行
2024 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Agradable estancia
Gerardo
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
cecilia、Ione
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
staff services were great. great customer service. security/door man (Guerremo) is an amazing person with great customer service. always willing to assist. Arturo also had amazing customer service. always made me feel welcomed and was willing to provide great customer service. went beyond to assist me in any way possible. My room was always clean. cleaning service and the girl who assisted me during breakfast was great. Spa experience was also great.
cecilia
2024 年 3 月に 15 泊滞在
10/10 (非常に良い)
Pilar
カップルで旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nos encanto, un lugar muy comodo
Pilar
10/10 (非常に良い)
LINDSEY
2024 年 1 月 22 日
LINDSEY
2024 年 1 月に 1 泊滞在
8/10 (良い)
Matt
2024 年 1 月 14 日
Matt
2024 年 1 月に 2 泊滞在
6/10 (普通)
Vanessa
2024 年 1 月 14 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Don’t expect a 5 star hotel + construction noise
Careful - building with construction right in front that woke us up every morning. The hotel is not well isolated so bring earplugs if you don’t want to be woken up at 6:30 am. This definitely did not feel like a 5 star hotel. The look and feel was a little older than the pictures and missing a basic amenity such as a blow dryer. The toilet also has a clear glass divider between the sink which was unecessary and quite dangerous as when I had to go to the bathroom in the middle of the night I walked right into the glass divider. The AC also broke down in the middle of one night which woke us up with a loud noise that sounded like gunshots. Someone came in and repaired it the next day. Otherwise the cleaning staff did an amazing job everyday, provided clean sheets and towels, cleaned the floors, and left the room smelling great. The location is also amazing. Not in the crazy nightlife area and right next to the beach access. Overall would recommend but don’t expect a 5 star hotel, feels more like a 3.5.
Vanessa
2024 年 1 月に 8 泊滞在
8/10 (良い)
Kevin
カップルで旅行
2024 年 1 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.