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Casa Ticul Hotel Boutique 5Th Av

3.5 star property
Hotel with 2 outdoor swimming pools, 5-minute walk to Playa del Carmen Main Beach

Choose dates to view prices

Travelers find a tranquil escape at this boutique hotel in central Playa del Carmen. Enjoy a lovely garden for morning strolls and two outdoor pools for cooling off after exploring. Free WiFi keeps you connected, and the multilingual staff helps navigate local attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

View from room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Standard Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Family Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room

1 bedroom, premium bedding, down comforters, Select Comfort beds

Honeymoon Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Separate bedroom
Select Comfort bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
77710, QROO, Playa del Carmen, 5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Punta Esmeralda Beach - 6 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪La Brioche De Playa - ‬1 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, Casa Ticul Hotel Boutique 5Th Av provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
Other perks at this hotel include:
  • 2 outdoor pools
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • A front-desk safe, a 24-hour front desk, and laundry services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Ticul Hotel Boutique 5Th Av boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with cable channels
  • Ceiling fans and daily housekeeping

Similar properties

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Hotel Aria Quinta Avenida & Rooftop Playa del Carmen
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.0 out of 10, Very Good, 59 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Does Casa Ticul Hotel Boutique 5Th Av have a pool?

Yes, this property has 2 outdoor pools.

Is Casa Ticul Hotel Boutique 5Th Av pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Casa Ticul Hotel Boutique 5Th Av?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Ticul Hotel Boutique 5Th Av?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Ticul Hotel Boutique 5Th Av located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Reviews

Casa Ticul Hotel Boutique 5Th Av Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

6.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 348 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 74 out of 766 reviews

Reviews

6/10 Okay

Vonshae

Liked: Staff & service
Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.

8/10 Good

Froylan

Liked: Cleanliness, staff & service, amenities
Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family
Stayed 4 nights in Jul 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Hit the mark

We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible
Stayed 1 night in Jul 2022

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!
Stayed 14 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired Hotel

Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
Stayed 1 night in Jan 2024

2/10 Terrible

Erick

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Stayed 1 night in Jul 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.
Stayed 1 night in Mar 2023

2/10 Terrible

Lee

Disliked: Staff & service
A must for those with a sense of adventure who want to end up without their reserved room, let alone any room at all! We had reserved 6 months in advance, only to be told when we arrived that our apartment style room had been sold to an airbnb owner and ceased to be part of their hotel after a change of ownership!
Stayed 7 nights in Jan 2024

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

4/10 Poor

Kimiko

Disliked: Staff & service, amenities, property conditions & facilities
No refrigerator, no hair dryer no restaurant at this hotel they provide breakfast 10min walk restaurant. Staff does not understand American English.

2/10 Terrible

Hector

Disliked: Amenities, property conditions & facilities
Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un asco, un fraude.

Me dejaron tirado y no cumplieron la reservación tuve que enviar a todos a otro hotel y pagar de más y los de hotels.com no me quisieron acomodar en otro lado! Solo que me cancelarían la reserva. Por eso ahora los voy a demandar xq terminamos pagando de más en otro hotel
Stayed 7 nights in Nov 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Irresponsable estava cerrado y nadie enfrenta la situación
Stayed 2 nights in Nov 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
El.inmueble estaba cerrado y nadie dio la cara para solucionar ... Bolas de.irresponsables y ratas

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Cerrado y mala atencion Porqueria de servicio.

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
Pesimo servicios d No lo recomiendo son bandidos

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio y no dan la cara para resolverlo

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Servicio de.porqueria no lo recomiendcerrado y nadie semoresento a resolver la.situacion de.la.resercacion

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Cerradony nadie dio la cara para.resolver la.situacion

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que me cambiaron de hotel por manteniendo de este, me avisaron con mucha anticipación que me cambiarian al hotel hermano llamado Mayan Art hotel 10, las instalaciones bonitas, acojedoras, el precio accesible y la atención es muy grata. Está céntrico y llegas a la 5ta Av en coche en 5 o 9 mnts, no está tan lejos, caminando unos 20. Estacionamiento exclusivo y recepción a las 24 horas. Nada de ruido, lo recomiendo. 👌
Stayed 2 nights in Nov 2024

2/10 Terrible

wilmer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pude hospedarme el hotel estaba cerrado y nunca abrio tube q reservar de urgencia en otro hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

Saira

Disliked: Cleanliness, property conditions & facilities
El lugar no es nada parecido a las fotos, el hotel está en pésimas condiciones No es un lugar bueno para quedarse
Stayed 7 nights in Sep 2024

4/10 Poor

Daniel E

Liked: Staff & service
Disliked: Property conditions & facilities
El hotel le Urge mantenimiento. Problemas con el agua en las habitaciones, le falta limpieza. Lo mejor del hotel es la ubicación.
Stayed 2 nights in Sep 2024

10/10 Excellent

Othoniel

Liked: Cleanliness
Bien
Stayed 1 night in Aug 2024