エッジバストン ホテル

「The customer service was A1, the restaurant served delicious meals, I have no complaints.」

「The staff were extremely kind and helpful. I had an issue with my lost baggage during my stay, and although I was unfortunately unable to receive it in the end, the staff spent a lot of time helping me deal with the situation. I really appreciated their kindness and support. Thank you very much!」

「The location was perfect, the suite was beautiful and well appointed. Felt very pampered. The parking was so easy and hard to find in the area, the back area was nice surprise.」

「The decor was really something special. The room I stayed in was Marco Polo. Although a little on the dark side, the lighting was done well that you did not realise so much. The bath was amazing. The water temperature and how quick it filled up was great. My husband said the shower was fabulous and he did not want to come out. Do be careful of scolding yourself though as the hot water is immediately very hot. The mattress and pillow was comfortable. I had a great nights sleep. Check in was...

「従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。」

「Lovely comfortable room and delicious food thank you!」

「市内中心部から少し外れたところにありますが、幹線道路沿いでバスが頻繁に出ていて、5分程度、バス停はホテルの目の前なので問題ないと思います。 部屋は広めのビジネスホテルといった感じで、中心部のホテルとの値段の差を考えるとお得感がありました。」

「Late check in, nobody there until 4pm, the parking they advertise does not exist」

「特になし」

「部屋も綺麗で、朝食も毎日同じでしたが美味しかったです。特にワッフルマーカーがあったのが気に入りました。 ホテルの場所も良く、歩いて観光できるのが便利でした。」

「駅近で驚くほど広いお部屋にバスタブ付きで快適なステイを過ごしました。広すぎて電源までが遠いこと、またビュッフェも立派でどう使えばいいのかわからずまごついて気後れしたぐらいだけが惜しい点で、スタッフの対応その他すべてが素晴らしく、近代的な街のバーミンガムに似合う素敵なホテルでおすすめです。」

「The staff were very friendly and helpful. However, we were assigned a Club Room next to a Suite with a connecting door, and the soundproofing was extremely poor. We could clearly hear loud conversations, shouting, and piano playing from the suite until the early hours of the morning, making it difficult to get any rest. The comfort of this room depends entirely on the guests staying in the suite next door. I regret choosing a Club Room and wish I had booked a standard room instead. I would also...