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"Did not use pool."

"Great location, walking distance to everything in Shinjuku. Missing a gym/fitness center"

"AC not cooling "

"Great hotel with beautifull bar on the 30th floor."

"Room was pretty small for 3 people and the hotel seemed to be older. It worked for our trip but I expected more for the price."

"Loved our stay!! This was the first hotel we stayed at when we landed at Narita airport. The airport limo bus (orange bus which we booked through Klook) was so convenient since it made a stop right in front of the hotel. So after a long direct flight with two young kids, this airport bus was so helpful, and we didn’t have to worry about lugging all our luggage through the trains, navigating the train stations (this is our first time in Tokyo). The breakfast buffet was yummy, lots of options! Fairly close walking distance to the Kinshichō station which has lots of different JR lines. Also close to different food spots and convenience stores and a mall! The room itself was decently spacious , that we were able to open and spread out our luggages, especially when we were unpacking and packing up"

"A very beautiful and high class hotel"

"Overall stay was pleasant. The area is clean and with many options to eat. Nice park close by. Recommend staying here."

"Clean room. Breakfast was mediocre compared other hotels we stayed at and for how nice the hotel was. 43rd floor entrance was a bit expensive to enter. Luckily we got to go in and view briefly. "