Palace Hotel Tokyo

5.0 star property
Luxury spa hotel, walk to Imperial Palace East Gardens

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Palace Hotel Tokyo

Photo gallery for Palace Hotel Tokyo

Executive lounge
Exterior
Separate tub and shower, rainfall showerhead, free toiletries
3 bars/lounges
Chapel

Overview of Palace Hotel Tokyo

9.8

Exceptional

Highlights
  • Staff & service is scored top 10% in Tokyo by travelers.
  • Cleanliness is scored top 10% in Tokyo by travelers.

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Laundry
  • Gym
  • Free WiFi
The price is ¥105,653
Price available on 2024/3/20

Explore the area

100-0005, Tokyo-to, Tokyo, 1-1-1 Marunouchi, Chiyoda
  • Popular LocationThe Palace Lounge1 min walk
  • Popular LocationImperial Palace East Gardens1 min walk
  • Popular LocationTokyo Station8 min walk
  • Popular LocationMarunouchi Building8 min walk
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Room options

Grand Deluxe Twin Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Chiyoda Suite Room

  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Club Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Club Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Garden Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Premier Suite King

  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Premier Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room with Balcony

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Park Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Terrace Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Palace Suite

  • Sleeps 2
  • 2 Twin Beds

Club Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds

Garden Suite

  • Sleeps 2
  • 1 King Bed

Park Suite

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room with Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Club Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Terrace Suite

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Chiyoda Suite

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

Premier Suite King

  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Tokyo

Palace Hotel Tokyo is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Shoppers can check out Urayasu Fish Market, while everyone can enjoy the natural beauty of Wadakura Fountain Park and Imperial Palace East Gardens. Museum of the Imperial Collections and Marunouchi Building are two other places to visit that come recommended.

What's nearby

  • Imperial Palace East Gardens - 1 min walk
  • Tokyo Imperial Palace - 11 min walk
  • Tokyo International Forum - 15 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • 玄米カフェ 実身美 - 3 min walk
  • The Palace Lounge - 1 min walk
  • はせがわ酒店 パレスホテル東京店 - 2 min walk
  • もうやんカレー 大手町 - 2 min walk
  • Sweets & Deli - 3 min walk

About this property

Palace Hotel Tokyo

Luxury boutique hotel near Imperial Palace East Gardens
Located close to Museum of the Imperial Collections and Wadakura Fountain Park, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a facial, a body treatment, or a manicure/pedicure at evian SPA TOKYO, the onsite spa. The onsite restaurant, ESTERRE, features French cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), a vending machine, and meeting rooms
  • Multilingual staff, a porter/bellhop, and a gift shop
  • Guest reviews give top marks for the first-rate property condition
Room features
All 284 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM–10:30 AM for a fee: JPY 5,819 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The following facilities or services will be unavailable from August 19 2024 to August 20 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5819 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Palace Hotel Tokyo?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Mar 20, 2024 start from ¥105,653, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Tokyo?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 5-minute walk of Imperial Palace East Gardens, Wadakura Fountain Park, and Museum of the Imperial Collections. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 892 out of 1002 reviews" "
Rating 8 - Good. 83 out of 1002 reviews" "
Rating 6 - Okay. 15 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot internationally for work, and i am not too restricted by my company’s travel budget for international travel, and i can honestly say this is the nicest hotel (for business) from top to bottom that I have ever stayed in the world. If i had to list a complaint, i just dont think I could conjure one.
Stayed 4 nights in Feb 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional stay! We stayed a week for the Tokyo Marathon and we couldn’t be more happy with the location and hotel it’s self. It is truly 5 stars! Will be returning with the family!
Stayed 6 nights in Feb 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and impeccable cleanliness. Such a lovely place.
Stayed 5 nights in Feb 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, outstanding service, and even if I tried, I don't think I could find a single thing to not be happy about. Stayed here 3 nights at the start of our trip and stayed at the Four Seasons Marunouchi for our last night of the trip. If you are trying to decide between the two, I would highly recommend you choose the Palace. Four Seasons was great...The Palace was better.

10/10 Excellent

Hua, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best choice for a short stay in Tokyo
Stayed 2 nights in Feb 2024

10/10 Excellent

JOEL, New York

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay in Palace Hotel Tokyo. Staffs are kind, atmosphere is great and restaurants are wonderful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Dec 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

william

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 2 nights in Nov 2023