Ogasawara Vacations from ￥345,795

Staff was awesome and helpful

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

I want to say what a wonderful experience we had there. The only thing is I wish they had elevator to the upper level in the other building.

The staff very friendly and helpful,

Really smashing team, always courteous and incredibly helpful. Lovely rooms with well appointed bathrooms and supply of toiletries. Only improvement that could be made to room would be the inclusion of tea and coffee making facility (though the room had the best stocked mini bar I’ve seen in a while). Hotel location was good - close enough to walk to principal sights but far enough to feel calm and quiet. Good eating options nearby too. Don’t miss a sundowner in the hotel’s rooftop cocktail lounge looking out over Rome.