「Friendly greeting upon arrival, staff were very helpful.
The room was bigger than anticipated which was a pleasant surprise, we really liked how the bedroom was separate from the living area.
We wish there more hooks to hang coats, clothes etc and the bathroom was a little smaller than where we have stayed before as one of us has slight mobility issues so moving around the bathroom was tricky but not difficult. We will defintley be staying again, perhaps try the next size up. 」
「We were there for the Back to the Beginning Concert after another hotel cancelled on us!!!
I had tried to get twin beds instead of us cramming into a double! Was told hotel was fully booked each time I checked. On check in still the same situation, but after Steph heard my request, she later made it work!!!! Giving us the twin and a single guest a bigger double bed that he gladly accepted! So kind of her!!!
Breakfast in the morning was very good and I swear the croissants were homemade!!! Some...
「Friendly staff. Nice clean room. Lovely touch with the complimentary drinks in the room.
A little noisy at night from the bar downstairs but not much of an inconvenience really」
「The room was small but nicely decorated, comfortable and clean. The staff were very helpful and there was a good selection of complimentary food and drink for breakfast. 」
「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「We stayed here to attend a concert at the arena close by. The hotel was very pleasant and comfortable. We enjoyed the breakfast and the room was clean and welcoming. 」
「Great communication and quick replies, all the relevant details were sent through with photos of how to access the apartment. The apartment was very clean and had everything you need in it. Comfortable sofa and bed, all seemed very new and well looked after, it was perfect!
Nice and quiet and we had great nights sleep, we stayed 2 nights and it was perfect! We highly recommended this apartment and would stay again! Thanks so much! 」
「Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much.」
"Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much."
