ウェストポート プラザ周辺のホテル

「Day or night, all staff members were very kind and helpful. They should be commended for their outstanding customer service.」

「I booked through Expedia and my card was charged in full for the stay at 5am the day of. Usually I’m not charged until I check in. I had to put my card on file for a cleaning hold charge. Woke up to a 4am alert that an additional charge for what looked like a nights stay was taken from my account. I asked front desk and was advised the nightly audit charged my card because of a flag “collect money from guest”. They did not take responsibility and told me to contact my bank. On a holiday weekend....

「Good 新しいだけあって非常に綺麗なホテル、快適。 Bad 受付の案内がやや不親切。コネクティングルームをリクエストしたら、コネクティングルームは無いとの回答も、実際はあって、予約した部屋タイプが繋がらないというだけであった。わかりにくいし、だったらHPに、コネクティングルーム可能な部屋のペアを記載してほしい。」

「I was disappointed at two things. 1. There is no refrigerator in the room. 2. There was no advertisements of the hotel pick- up service(shuttle bus service) dial number near the baggage service area. So I had to call to hotel with using my mobile. Since our room was next to elevator, noise of elevators interrupted our sleep often.」

「The restaurant has an amazing salad and the bartender (I forgot his name) is excellent. If I’m ever in St. Louis again I’ll definitely stay there」

「Good!」

「Quite peaceful good location」

「It was ok, housekeeping wasn’t really trying to clean our rooms and me and my daughter were staying at this hotel for a few months, we always had to track one down in the hallways, if not they wouldn’t knock on the doors to see if we needed fresh linen, overall the stay was just ok.」

「No housekeepings were performed」

「MLBの観戦で利用しました。部屋は一通りの清掃は行き届いているものの施設の古さは否めないのが正直な感想です。スタッフの方は人により対応に大きな差があるようにも感じました。滞在後の移動が早朝便だったためこちらを選びましたが空港までのレンタカーでのアクセスは問題ない距離で15分程度ですが、MLBのスタジアムまでは30分程度で若干距離を感じました。」

「Reasonably priced.」

「Room was nasty! Beds were stained and we used our own blankets. Animal pee smell in the hallways. Very disappointed with how it was Maintained. Would not recommend and won’t be going back.」

「Good ・古いが清潔感のある部屋 ・フレンドリーなスタッフ ・空港までの送迎シャトル ・West port内に飲食店多数 Bad ・WiFiが遅め ・プールは外しかなく夏季限定 ・リクエストで運んでくれる冷蔵庫が古く、臭うことがある（交換頼めば対応してくれるが）」

「Black mold in shower, broken door lock, bed bugs and over all disgusting」

「Parking was fine but due to the filth of the place we choose not to eat any breakfast!!」

「Suitable for a single traveler.」

「Laura at the front desk was so friendly & helpful.」