ザ・グローブ ホテル

「非常に良かった。」

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「Good breakfast. Pool was very cold. Hot tub not clean」

「トイレの詰まりにもすぐ対応いただけた。」

「I chose this hotel because of good reviews of its clean rooms and good breakfast. However it is not so. There was no person at the reception and a note is posted on the counter when I arrived. I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead. Does it mean we should not believe reviews? Maybe I visited this hotel in a bad timing. Or the conditions and situation of American hotels have changed badly. 」

「Yes」

「特にありませんでした。」

「The room was ok. There were some small stains on the sheets like pen marks or it touched something dirty. The tv did not work, phone was unplugged and wire behind the night stand which did not look like it had been cleaned. Tge rest was ok. 」

「Parking was easy. Hotel was very clean and smelled good. Front desk staff was courteous. Loved my stay.」

「部屋は綺麗で、スタッフも丁寧でした。」

「The breakfast menu was fresh.」

「全てのサービスが高品質だった」

「I was very pleased with the included meals and pleasantly surprised to receive the 3 included drinks from the bar for each evening of my stay. Staff was excellent, rooms very nice with hot water on demand. Nice selection of pillows. I forgot my bathing suit but I know I would have enjoyed the hot tub immensely.」

「Everything was great! Food! Cleanliness. The rooms, everything」