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"We stayed at this location on our most recent trip to Universal Studios and were so pleasantly surprised. It was a great location, a convenient walk to the amusement park, and staff were all above and beyond. By far the best of our recent California trip. We will definitely stay here again. Spent a lovely evening and morning at the pool, which our kiddos loved. Highly recommend! "

"Very nice and luxurious property in great location. Amazing rooftop pool. Early check in, and complimentary birthday welcome gift. Get a suite, it's worth it!"

"not a very walkable location."

"The stay was amazing - love the hotel and the facilities but the lobby bar and seating area was significantly understaffed at peak service times. It took 90 minutes for us to get dinner one night and that was only after my husband went into the bar and placed our food order. One person working the tables (even with a manager bussing) is terrible for the staff and the customers! I would consider implementing an order system that has guests place orders using a QR code for the table and having staff handle greeting people and delivering orders to tables. Room, decor, staff were great and vibes were high but food service needs work."

"Well located hotel with good amenities but housekeeping was a little slack with lots of dust in the room. It was a little noisy too but fine for a short stay"

"Good parking. Small and dirty pool. Hotel needs repairs and updates. Staff was awesome."

"This is our second time! We love this place"

"The property was ok. The stuff not that friendly "

"Good"