Find Luxury Hotels in West Hollywood, CA

"There is a clear difference in personal interactions with Montrose employees and any highline hotel. Let me be clear: Everyone is helpful and courteous. But that subtle difference that makes a place truly shine is missing. An example is in the verbiage used to answer the phone, check someone in and address issues. "Its my pleasure, thank you" "Oh I apologize about that but it will be handled immediately" "would you mind holding for just a moment and I will check right now" (instead of "O ne minute" and a click as I am put on hold. The little things make a BIG difference. Just some training...along with a team who understands and enjoy displaying example after examply, daily, of great service. Again, Montrose is better than 90% of hotels. Another ladder rung up would be the attention to detail and utmost courtesy in every interaction."

"The first night I didn’t love the room as it faced the wall but the staff moved me the following 2 nights to the pool side and it was 100 percent better . They were very nice at the desk from check in to check out . Clean pool and I loved the Italian resort feel to it . Very convenient location . Walked to many places . Also convenient walk to my daughter’s apartment. Beds were comfortable and WIFI was good and fast . I’d love to stay again when I come back and visit my daughter "

"A wonderful time"

"An excellent place to stay."

"Bed was extremely comfortable. The room was very spacious and clean. The valet was very convenient, and the staff was exceptional. Would stay here again. "

"The Charlie ranks at the top of the list of places in which we have stayed. I would describe our Dylan suite as cozy luxury. As soon as entered we immediately felt welcomed and at home! All rooms (bath, bedroom, living room and small kitchen) were immaculate. One of my criteria for a top-notch stay is the quality of the bed and bed linens and it passed with flying colors! Although the kitchen is tiny, it contained a stove, dishwasher and full-size fridge in case you wanted to cook. The walkways, plantings and fountains are magical! As soon as you step in off the street you are transported to a peaceful and enchanting oasis and you feel far removed from the city’s noise and congestion. The Charlie will always be our choice any time we are in the area. "

"Great location in the middle of WeHo. Room is very clean and big. No "

"Amazing stay. Plenty of things to do in the surrounding area of course. "

"Everything was lovely. Fun to stay at a place with unique history. Great location!"