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"Great customer service and very clean! "

"Dusit Thani is a premier hotel property on Tumon Bay. You know this as soon as you walk in and smell their signature lobby scent. Staff is friendly, housekeeping is good and the property itself is well-kept. Dining options in and out of the hotel are available. The music in the lobby lounge is a little loud for our taste especially considering it is indoors. It was not a scene for relaxing cocktails but you have the option to go outdoors, albeit sitting in heat and humidity. Views of the bay from the lobby to the oceanfront rooms are excellent. Pools are nice and refreshing and the option to use its sister property’s pool is nice when you’re looking for lounge chairs. Beach area is absolutely gorgeous. Will easily come back to this property when we visit Guam again."

"This hotel locates in the convenient place. I’ve stayed more than 3 times. I’m satisfied with this hotel because the location is good, "

"It was Clean and well kept"

"Robert did an excellent job assisting me at the Front Desk. Due to my last-minute booking, I checked-in later in the evening on 07/17/25. However, Robert went above and beyond communicating with Housekeeping to ensure I did not have to wait for hours to access my room. He was very hospitable and even upgraded my room which I appreciated. Robert took the extra step while I waited in the lobby, to walk to my room and verify that the air-condition temperature was good. Robert and staff also added an oscillating fan in my room just in case I wanted it to be extra cold. My overall experience was excellent! Robert and staff deserve to be recognized for displaying the true spirit of hospitality. Thank you! "

"Breakfast was amazing. Bed were a little.to hard."

"Perfect stay! "

"Great locations"

"Stayed here during a port visit in Guam. Wonderful location. Pool overlooking the beach below. Good location on the high street and walkable to ABC stores, restaurants, and other spots of interest. Room was quiet and comfortable with a great view. The outside of the hotel looks a bit rough (storm damage), but the inside was impressive. "