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On the beach, beach cabanas
2 outdoor pools
2 outdoor pools
2 outdoor pools

Guest reviews

4.1 out of 5 Very Good
994 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

プール
WiFi 無料
駐車場利用料込み
冷房
レストラン
ジム

Cleaning and safety practices

消毒殺菌剤で清掃
前後のお客様の入室間隔が 24 時間以上
手指消毒剤を提供

Map

周辺ガイド

人気の観光スポットLina'La Beach and Culture Park徒歩 3 分
人気の観光スポットGun Beach徒歩 3 分
人気の観光スポットThe Plaza徒歩 9 分
空港Guam (GUM-A.B. Won Pat Intl.)車で 6 分

Choose dates to view prices

  • パーシャルオーシャンデラックス - シングルベッド2台(ハリウッドツイン 107x203cm/1台につき)

    Room amenities

    • 55 ㎡
    • 一部オーシャン ビュー
    • 定員 4 名
    • シングルベッド 2 台
    More detailsパーシャルオーシャンデラックス - シングルベッド2台(ハリウッドツイン 107x203cm/1台につき)
  • オーシャンフロントデラックス (6~12階) - ツイン2台(140x203cm / 1台につき)

    Room amenities

    • 45 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • シングルベッド 2 台
    More detailsオーシャンフロントデラックス (6~12階) - ツイン2台(140x203cm / 1台につき)
  • オーシャンフロントクラブ(14-18F) - ツイン2台(140x203cm / 1台につき)

    Room amenities

    • 45 ㎡
    • オーシャン ビュー
    • 定員 4 名
    • シングルベッド 2 台
    More detailsオーシャンフロントクラブ(14-18F) - ツイン2台(140x203cm / 1台につき)
  • パーシャルオーシャンプレミア キチネット付 - シングルベッド2台 (107x203cm / 1台につき)

    Room amenities

    • 55 ㎡
    • 一部オーシャン ビュー
    • 定員 4 名
    • シングルベッド 2 台
    More detailsパーシャルオーシャンプレミア キチネット付 - シングルベッド2台 (107x203cm / 1台につき)
  • ファミリースイート - シングルベッド2台(107x203cm / 1台につき)+キングベッド1台 (180x203cm)

    Room amenities

    • 77 ㎡
    • 一部オーシャン ビュー
    • 定員 6 名
    • シングルベッド 3 台
    More detailsファミリースイート - シングルベッド2台(107x203cm / 1台につき)+キングベッド1台 (180x203cm)
  • プールサイドクラブ ツインベッド2台(140x203cm / 1台につき)

    Room amenities

    • 45 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More detailsプールサイドクラブ ツインベッド2台(140x203cm / 1台につき)
  • プールサイドスイートルーム キングベッド又はツインベッド(ベッドタイプ指定不可)

    Room amenities

    • 89 ㎡
    • 定員 4 名
    • キングベッド 1 台 または シングルベッド 1 台
    More detailsプールサイドスイートルーム キングベッド又はツインベッド(ベッドタイプ指定不可)
  • ファミリー ルーム 禁煙

    Room amenities

    • 55 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More detailsファミリー ルーム 禁煙

このエリアについて

Tamuning

Located on the beach, Lotte Hotel Guam is in Tumon neighborhood and is connected to a shopping center. T Galleria by DFS and Guam Premier Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tumon Beach. Tarza Magical Adventure Zone and Water Park and Slingshot Guam are also worth visiting.

Tamuningの旅行ガイドを見る
Map
人気の観光スポット

周辺情報

  • Lina'La Beach and Culture Park - 徒歩 3 分
  • Gun Beach - 徒歩 3 分
  • The Plaza - 徒歩 9 分
  • T Galleria by DFS - 徒歩 10 分
  • Tarza Magical Adventure Zone and Water Park - 徒歩 11 分

交通案内

  • A.B. Won Pat Intl. Airport (GUM) - 6 min drive

レストラン

  • Where to eat
  • La Seine – Ocean-view restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner.

この施設について

Lotte Hotel Guam

Upscale resort on the beach, with 2 outdoor swimming pools
At Lotte Hotel Guam, hit the beach, dine onsite at La Seine, or enjoy a drink at one of the resort's 2 bars/lounges. All 222 rooms boast deep soaking tubs and offer free WiFi and balconies. Refrigerators and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.
Lotte Hotel Guam offers 222 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Tamuning resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with outdoor tennis courts and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 27.5 for adults and USD 13.75 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

ポリシー

チェックイン

Check-in time starts at 3 PM
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are available for USD 83.25
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27.5 for adults and USD 13.75 for children (approximately)
  • Airport shuttle fee: USD 15 per person (one way)
  • Airport shuttle fee per child: USD 7.50 (one-way), (from 5 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

宿泊施設の別名

Guam Lotte
Guam Lotte Hotel
Hotel Lotte Guam
Lotte Guam
Lotte Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Guam Tamuning
Lotte Hotels Resorts Guam
Lotte Hotel Guam Resort
Lotte Hotel Guam Tamuning
Lotte Hotel Guam Resort Tamuning

よくある質問

Can I cancel my reservation for free at Lotte Hotel Guam and receive a full refund?
Yes, Lotte Hotel Guam offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte Hotel Guam cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has 2 outdoor pools.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at Lotte Hotel Guam?
Check-in begins at 3 PM.
What time is check-out at Lotte Hotel Guam?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 15 per person, one way, applies.
Where is Lotte Hotel Guam located?
Located in Tumon, this beachfront resort is connected to a shopping center and within a 10-minute walk of Fai Fai Beach, Tumon Beach, and T Galleria by DFS. Gun Beach and Lina'La Beach and Culture Park are also within 5 minutes.

Guest reviews

Overall score and ratings for Lotte Hotel Guam

4.1
Very Good
994 reviews
5 - Excellent
447
4 - Good
347
3 - Okay
116
2 - Mediocre
52
1 - Poor
32
4.1
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing !! Loved waking up to it in the morning with a cup of coffee

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service, room comfort
  • Disliked: Property conditions & facilities
Some good, some not so good

There are many good things about this hotel: location, good amenities in room, nice fitness center, friendly staff. We arrived from a cruise ship , kicked out around 1000. Stood in the rain for half hour waiting for taxi to hotel, so we and our luggage were soaked. No rooms available for check in but around noon we were offered “upgrade” for $50/day which meant we could get in a room and out of our wet things about 3 hours early. We took it (room had same configuration as the one we had paid $333/day for) but included some coupons for cabana (unused rained whole time), shopping discounts and breakfast, the latter we did use for a diverse, excellent buffet. The room itself felt damp. The bathroom is in need of an overhaul: the ceiling above the tub leaked and when we informed and showed The pleasant staff member, he said they would have engineering fix it. Next day, same dripping, although it was NOT continuous, perhaps only when guests on floor above were using their bathroom??? Anyway, the faucet in the sink also sprayed out over the area outside the bowl. Finally, even though we were paying a decent amount for the room, the hotel had a lot of “penalties” that felt like we were being nickeled and dimed: early check in fees, lost key card fees, etc.

Stayed 2 nights in Feb 2020
4.0 out of 5 Good
    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jan 2020
    3.0 out of 5 Okay
    • Liked: Staff & service
    • Disliked: Cleanliness

    The room was okay but not worth the price. The ocean view is priceless but the room itself looked and felt like an old building that they remodeled poorly. Dust in the vents and in the lighting near the. A lot of calcium build up with mold in the bathtub underneath the faucet and handles. The bathroom drawer under the sink was poor quality. Looked like it was part of the old building but they just slapped on some paint and called it good. The drawer where the hair dryer just fell off like a arts and Crafts project from elementary. I had a hard time popping it back in. The tv stand has permanent stains from who knows what. This was not the best hotel. The only thing that salvaged the start was the view. I guess they bank on that instead of thinking of sustainability.

    Stayed 3 nights in Jan 2020