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Lotte Hotel Guamの概要

Photo gallery

Featured Image
On the beach, beach cabanas
2 outdoor pools
2 outdoor pools
2 outdoor pools
VIP Access

Lotte Hotel Guam

4 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • プール
  • WiFi 無料
  • 駐車場利用料込み
  • 冷房
  • レストラン
  • ジム

Cleaning and safety practices

  • 消毒・除菌剤で清掃
  • 前後のお客様の入室間隔が 24 時間以上
  • 手指消毒剤を提供

周辺ガイド

    人気の観光スポットTumon Beach徒歩 9 分
    人気の観光スポットT Galleria by DFS徒歩 10 分
    人気の観光スポットTarza Magical Adventure Zone and Water Park徒歩 11 分
    空港Guam (GUM-A.B. Won Pat Intl.)車で 6 分

Choose dates to view prices

このエリアについて

Tamuning

Located on the beach, Lotte Hotel Guam is in Tumon neighborhood and is connected to a shopping center. T Galleria by DFS and Guam Premier Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tumon Beach. Tarza Magical Adventure Zone and Water Park and Slingshot Guam are also worth visiting.
Popular Location

周辺情報

  • Lina'La Beach and Culture Park - 徒歩 3 分
  • Magic Rocks Theatre - 徒歩 5 分
  • Tumon Beach - 徒歩 9 分
  • T Galleria by DFS - 徒歩 10 分
  • Tarza Magical Adventure Zone and Water Park - 徒歩 11 分

交通案内

  • Barrigada - A.B. Won Pat International Airport (GUM) - 6 min drive

レストラン

  • Where to eat
  • La Seine – Ocean-view restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner.

この施設について

Lotte Hotel Guam

Upscale resort on the beach, with 2 outdoor swimming pools
At Lotte Hotel Guam, hit the beach, dine onsite at La Seine, or enjoy a drink at one of the resort's 2 bars/lounges. All 222 rooms boast deep soaking tubs and offer free WiFi and balconies. Refrigerators and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.
Lotte Hotel Guam offers 222 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Tamuning resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with outdoor tennis courts and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 27.5 for adults and USD 13.75 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

ポリシー

チェックイン

Check-in time starts at 3 PM
Minimum check-in age - 18

チェックアウト

Check-out before noon

チェックインに関する特記事項

Front desk staff will greet guests on arrival

改装と休業

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

アクセス方法

Staffed front desk

ペット

Pets not allowed

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are available for USD 83.25
Free cribs (infant beds)

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

オプションの追加料金

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27.5 for adults and USD 13.75 for children (approximately)
  • Airport shuttle fee: USD 15 per person (one way)
  • Airport shuttle fee per child: USD 7.50 (one-way), (from 5 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

その他の情報

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

宿泊施設の別名

Guam Lotte
Guam Lotte Hotel
Hotel Lotte Guam
Lotte Guam
Lotte Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Guam Tamuning
Lotte Hotels Resorts Guam
Lotte Hotel Guam Resort
Lotte Hotel Guam Tamuning
Lotte Hotel Guam Resort Tamuning

よくある質問

4.1
Very Good
Rating 5 - Excellent. 451 out of 993 reviews
5 - Excellent 45%
Rating 4 - Good. 342 out of 993 reviews
4 - Good 34%
Rating 3 - Okay. 117 out of 993 reviews
3 - Okay 12%
Rating 2 - Poor. 51 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 32 out of 993 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet, respectful staff. I will definitely stay here again.
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This was my first time staying at Lotte... and I should’ve stayed somewhere else. It was not worth the amount of money I spent for one night alone. I expected Lotte to be a better stay than the many hotels I’ve been to on Guam. I actually canceled my stay with Sheraton and switched to Lotte last minute, which I absolutely regret doing. I strongly suggest Westin or Sheraton if you want your expectations met. I’ve stayed at Sheraton before for less than the price of this room and they did not have the issues Lotte had. The infrastructure of the bathroom needs to be redone; the sink spattered water all over me when I turned the water on, so I had to change my outfit. The shower head had lime scale deposits, so I opted for the bathtub. The bathroom doesn’t have a door, it has a closet-like partition and does not lock. I went looking around for an ice machine and one of the front desk people led me the wrong way, so I had to ask someone else. The lamps and tables had dust on them. The thermostat in the room kept resetting itself, so the room stayed warmer than I needed it to be. I’ve definitely stayed in worse places, but at least the price for those places were justified. The most satisfying points of my stay had to be the view, the comfy bed, and the kind hotel staff. However, I will never stay at Lotte again. I usually do not post bad reviews, but I think sharing my experience will keep others from making the same mistake. Expensive does not mean better quality!!!
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and cleanliness! We really enjoyed the beach and touring the huge hotel. I recommend this to others looking for a night to unwind.❤️
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very courteous and the hotel is very clean.
Stayed 2 nights in Feb 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020