Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Sungho
Reviewed November 28, 2023Reviewed November 28, 2023
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
Easily one of the best hotels I've every stayed at. The staff is courteous, helpful, and very professional. Despite its age, the hotel does not feel old or worn out - I was pleasantly surprised by how well maintained, clean, and neat everything was. The rooms were generously spacious, offered an amazing view of Mt. Fuji in the early morning, and a wonderful view of the bay at night. The hotel's French restaurant was absolutely fabulous and each meal was a delight. The breakfast buffet was...
Easily one of the best hotels I've every stayed at. The staff is courteous, helpful, and very professional. Despite its age, the hotel does not feel old or worn out - I was pleasantly surprised by how well maintained, clean, and neat everything was. The rooms were generously spacious, offered an amazing view of Mt. Fuji in the early morning, and a wonderful view of the bay at night. The hotel's French restaurant was absolutely fabulous and each meal was a delight. The breakfast buffet was...
Very approachable for a more cultural, traditional experience. Was very easy for an American foreigner like myself to have a truly authentic experience. Staff is incredibly hospitable, helpful, patient, and capable. My first ryokan experience that I have Yusakaso to thank. Quality onsens, extraordinarily clean.
Very approachable for a more cultural, traditional experience. Was very easy for an American foreigner like myself to have a truly authentic experience. Staff is incredibly hospitable, helpful, patient, and capable. My first ryokan experience that I have Yusakaso to thank. Quality onsens, extraordinarily clean.
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Always enjoy my stay at this property but was disappointed this time with breakfast. They no longer serve drinks to order instead a big thermos for coffee and tea were on the counter, of course taste was subpar. The manager saw my surprise at this and offered drinks to order but I believe this should be a minimum standard for a brand like Hyatt Regency. In my humble opinion, you don’t need curry in the morning buffet but you should offer quality coffee and tea to kick off the day pleasantly.
Irene
Reviewed February 18, 2024Reviewed February 18, 2024
I have stayed in many luxury 5 star hotels, but this place get 10 stars, comfort and service beyond anything you can imagine. Big thank you to the owners for fantastic hospitality!
I have stayed in many luxury 5 star hotels, but this place get 10 stars, comfort and service beyond anything you can imagine. Big thank you to the owners for fantastic hospitality!
Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!
Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Pamela
Reviewed November 5, 2026Reviewed November 5, 2026
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!