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"The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room."

"What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!"

"The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend. "

"Spectacular!"

"Right next to Numazu Station, so great location for getting to/from. Huge room by Japanese business hotel standards. V friendly staff and I was allowed to check-in slightly earlier upon arrival. Hotel rules mean that room is fully serviced after night three even if it does not require servicing. I was lucky to have a room which had a great view of Mt Fuji in the morning before the clouds appeared. Buffet breakfast catered for all tastes and is served between 6am-10am Mon-Fri, 7-10 Sat/Sun. "