Otemachiの2 Starsホテル

Nice clean place to stay and relax

Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast! Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding. Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...

My only complaint is that I didn't stay there longer. The area and hotel are so calm and peaceful, and the beach views are unbelievable. Definitely recommend for those hoping to get off the beaten path. I'd recommend two nights so you get really get a chance to relax and take advantage of the baths, pool, and beach.

This place is beyond awesome. Wish could’ve stayed longer

Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time!

I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with...

Amazing

Clean,spacious, free bar, helpful staff and the pickup and dropping off at the station. The information about the pick up was not clear in their email and we hsppenef to go to the information center near the station and the kind lady their called the hotel for us. The private mineral bath felt like s hot tub.

The staff is great and the rooftop view of Mt. Fuji is incredible!

A beautiful and serene place to stay. This is a relaxed town, which means that things shut down. So, load up on snacks for the room. The onsen experience was new to us but relaxing. Also, the man at check in has to be the hardest working and most accommodating person I’ve ever met. Highly communicative via WhatsApp. Would drop everything to drive us back and forth to town.

Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!