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"The view was obviously amazing. Heated floors and projector screen was a hit. Fully equipped kitchen."

"Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious."

"We had a wonderful stay. The family room was clean, spacious, and very comfortable, with an amazing view of Mount Fuji. The staff was incredibly friendly and helpful, making us feel very welcome throughout our stay. We truly enjoyed our time here and would happily recommend this hotel."

"Evrything"

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."

"Very attentive, helpful, and nice staff. They are able to help with whatever request you may have. The room is spacious, clean, and beautiful. The private onsen as part of the room was the highlight. We had great views of the mountain and during sunset and sunrise it was just an unbelievable sight. Dinner and breakfast were both amazing, delicious and one of the best meals we had on our trip"

"Best stay ever with the hot spring, view of Fuji, food and service. We can't wait for going back and have recommended friends and family for this hotel."

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."