Check COVID-19 restrictions.

Find out moreOpens in a new window

The Hiramatsu Hotels & Resorts Sengokuhara

Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Featured Image
Balcony
Terrace/Patio
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of The Hiramatsu Hotels & Resorts Sengokuhara

The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0631, Kanagawa, Hakone, 1245-337 Sengokuhara

Explore the area

  • Popular LocationFuji Safari Park25 min drive
  • Popular LocationAtami Sun Beach27 min drive
  • Popular LocationFuji Speedway30 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, The Hiramatsu Hotels & Resorts Sengokuhara is in the mountains. The area's natural beauty can be seen at Sengokuhara Susuki Prairie and Ōwakudani, while Pola Museum of Art and Hakone Open Air Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.

What's nearby

  • Daihakone Country Club - 14 min walk
  • Sengokuhara Susuki Prairie - 15 min walk
  • Fuji Safari Park - 25 min drive
  • Atami Sun Beach - 27 min drive
  • Fuji Speedway - 30 min drive

Getting around

  • Hakone Gora Station - 10 min drive
  • Kowakidani Station - 10 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

4.5-star luxury hotel near Sengokuhara Susuki Prairie
Along with a restaurant, this hotel has a fitness center and massage/treatment rooms. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. All 20 individually decorated rooms feature free WiFi and room service. Guests can enjoy spring water baths, and other standard amenities include refrigerators, premium bedding, and flat-screen TVs.
The Hiramatsu Hotels & Resorts Sengokuhara offers 20 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and designer toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Hot springs
  • Spa services

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • Japanese

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 109
  • Massage/treatment rooms
  • Outdoor hot springs
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner. No refunds will be issued for unused portion of offer.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
Reservations are required for spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA
HIRAMATSU HOTELS RESORTS SENG
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 21 out of 26 reviews
5 - Excellent 81%
Rating 4 - Good. 4 out of 26 reviews
4 - Good 15%
Rating 3 - Okay. 0 out of 26 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 26 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 26 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.
Stayed 2 nights in Apr 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...
Stayed 2 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Delicious food!
Stayed 1 night in Feb 2018