Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
Overall excellent stay. Yet, they couldn’t accommodate for late check-out. It was hard to look for taxi to drive back to Gora station, instead we had to walked down with our luggages. They should at least provided transportation.
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
That’s a more authentic review if the food wasn’t actually a highlight for your family:
We stayed at Shiunso Ryokan as a family with two young children and overall had a pleasant experience.
The ryokan is definitely an older property and shows its age in some areas, but it has a traditional atmosphere that many travelers may appreciate. The staff were welcoming, and the stay gave us an opportunity to experience a classic Japanese ryokan.
One of the biggest advantages of this location is its...
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future.
The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top.
But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...
We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!
We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!
Diane
Reviewed November 5, 2018Reviewed November 5, 2018
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
Amenities were amazing! The private onsen was a huge draw. In terms of the food, breakfast was a standout; loved it. And the staff were very attentive! Thank you Fujiwara-san!
Amenities were amazing! The private onsen was a huge draw. In terms of the food, breakfast was a standout; loved it. And the staff were very attentive! Thank you Fujiwara-san!
Richard
Reviewed October 22, 2026Reviewed October 22, 2026
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Sungho
Reviewed November 28, 2023Reviewed November 28, 2023
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Tinsay
Reviewed November 6, 2024Reviewed November 6, 2024