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"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"This hotel was a great way to start the New Year. We enjoyed the hotel and the Onsen and got a massage at the hotel. Our only feedback is the shuttle. The timing and the details on the shuttle are not great. We would recommend working on it. "

"Great stay "

"Great staff. Super convenient location. We had a great time there!"

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Room was super good!! And the view was simply awesome. Staff was also super polite and provided all the necessary briefing for our stay. Breakfast was great too!! Also special mention to the pantry that had free flow drinks too!"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."