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"Relaxing , free ice cream buffet is good"

"Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot."

"This hotel was amazing. From the moment we walked on the premises we were greeted by friendly staff who helped us with our luggage and made our check-in very easy. The lobby is nice but the view of lake Ashi was breathtaking. The onsen was something special. It has multiple baths and an open air setting that will be hard to top. The dinner and breakfast buffet meals were amazing and dinner included Japanese whiskey. If you’re looking for something to balance out the crowded busy city life of Japan, this hotel will give you a retreat you’ll never forget."

"A good place to stay and relax. Only down side is that there are some communication barriers since I don't speak Japanese and the staff doesn't really speak English, but they did try their best to communicate with you, things like prepared cards and using translation app on their cell phone."

"Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful. "

"It was a really nice experience. It was great that we had to take our shoes off at the entrance it really sets the vibe tha this is a true Ryokan. The room was super clean and well thought out. The facilities overall were excellent as well. Onsen was super clean and the Yukatas that they provided were fun and comfortable to wear during our stay. "

"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"駅に近くて、とても便利でした。 ホテルの前にきれいな川も流れてて、温泉も清潔で、朝ごはんも美味しかったです。今度はユックリ泊まりたいなと思いました。"

"Superb facility"