イスラ グランデ ホテル

「very clean, great location, awesome pool」

「Overall the property was okay. Check-in was at 4:00 pm and our room was not ready until 5:00 pm. Breakfast wasnt the greatest. Pool was nice. Hotel is close to T-Mobile District.」

「We arrived early to the hotel as we disembarked off a cruise ship. We were able to leave our luggage at the front desk and go sit by the pool. Our room was ready long before the 4 pm check-in. A very nice breakfast was included the following morning.」

「Very good locality」

「The room was recently updated very cute! The staff were so outgoing and friendly. The outside pool restaurant beach area was very cute. The hot tub area was a little dated can use some maintenance but still beautiful. The pool area had daily activities functions. We took part in the water aerobics which the the instructor was fun and funny. We are definitely gonna come back again.」

「Couldn't have asked for a better experience! Staff was courteous. Pool with a swim up bar on a beachfront truly made this hotel a must stay when in San Juan!」

「We loved everything about this place. It felt warm and inviting. All the staff were kind and very helpful. Everybody goes out of there to say hello. Most of the employees are bilingual. The room is beautiful and shower is amazing. Great water pressure. The pillows are so comfy. Umbrella and lounge chairs for beach are complementary. Kumo is delicious and has amazing waitstaff. Thank you again for taking such good care of us. It made our vacation that much more memorable. 」

「I like about the environment and the pool. It would be nice if there is convince store or reasonable restaurant.」

「We had an amazing time staying at LaConcha. The service and property were incredible. It’s in a central location walkable to so many restaurants and the restaurants onsite were all fantastic. 」

「Room and, bathroom is to small. No closet to hang your clothes. Tv not working. No microwave. 」

「This hotel is not good for the over 55 seniors. Too many small kids in the adult pool & No kids in the kiddie pool at all. Your bellman department hours are not good for anyone with early a.m. departing flights from. SJU. If I had not planned ahead and spoken to someone at the front desk I would have been in a jam. So, at 7am I had to go down to the front desk to find a luggage rack since the department did not open until 9am. I was in room 814 and no one explained to me that...

「The pool area was fantastic, along with the beach access, and the view from our room was amazing. Great location as well!」

「Walk from room to pool was convenient and the beach side setting perfect for this vacation. Breakfast is not included and expect resort pricing including a $70 nightly resort fee.」

「Property was clean and it is located right at the water. It is about 20-25 minutes away from the airport in an older part of Puerto Rico. There is a bar and restaurant attached. Food was good at the restaurant. Mixed drink ah not so much.」

「One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. 」

「Great hotel. Clean room, the staff with excellent customer service. The breakfast was perfect. 」

「The property looks very nice but the rooms are very old and less maintained. 」

「The breakfast menu was very acceptable. The pool was clean and very nice. However they were always short of pool towels. The bar and grill had a lot to be desired. The menu was very limited. It seemed to be under staffed. 」