Find hotels near Hotel Zone Beaches, Cancun from ￥5,277

"Breakfast was very fresh"

"Room was very worn looking but decent size… the property places a cap on the AC in the rooms and it’s NOT cool enough!!! It was miserable… We were so hot the first night we thought the AC was broken and the fan didn’t work. We approached the front desk and there was nothing that they could do minus switching rooms. So we switched rooms at 3 AM. Again the AC was regulated but at least the fan in the ceiling worked. The rest of the staff were fantastic, especially the bartenders… The food was very bland and massively watered down… The beach was beautiful, but small. Unfortunately, there were only a handful of lawn chairs and even fewer umbrellas. This was the third Riu resort we have been to in Cancun and this one was by far the worst."

"Great property. However was unfortunate that there was lots of construction during the time of our stay, in addition, many of the restaurants were closed due to renovations "

"Thanks for our waitress Audrea at the Don Julio restaurant. Two years in a roll love her energy."

"Staff was really friendly. I feel like there is less food than normally, buffet options very poor. "

"Very disappointed at this hotel, don’t even believe the 9.2 rating, it’s short staffed, no waitress at the beach, no good amenities, room for some reason u can’t open the balcony doors or the floors will get wet, (condensation they said ) never seen it happen in any other hotel, restaurant by the pool open at 11am and closes at 3pm, can’t say anything staff will get mad at you, it’s just soo much bad for this hotel, would never recommend to anyone."

"Breakfast food was absolutely amazing. Fresh everyday."

"I appreciated the proximity of the pool, beach bar , and the beach to each other."

"The staff was very accommodating and friendly. The rooms were also very clean."