Find hotels near Plaza Caracol Mall, Cancun from ￥4,372

"No complaints. Service was excellent, staff was super friendly, had lots of fun with many activities, and steps away from the Cancun nightlife!"

"The beach is nice and staff is friendly, efficient and helpful. "

"We stayed at Sunscape Resort & Spa Mexico for three days and had a wonderful experience. The rooms were clean and comfortable, the hospitality was amazing, and the staff were always smiling and so kind. The food was great with plenty of options, and the beach was AMAZING!! Overall, we had a fantastic stay and would highly recommend this resort."

"Our stay at the Krystal Cancun was a 10/10! The entire grounds are spotless, and the staff is courteous and attentive. THAT BEACH!!! It's so clean, such clear blue water, and the waves are safe for children! I didn't realize how different the shoreline and water is further down the coast. different the water is further down the coast"

" We had a great stay at the Riu Palace Las Americas. Beautiful, super clean and excellent service. If you were sitting anywhere on the property, the lobby, the pool, the beach, someone will be along within a few minutes asking if you would like something to drink. The restaurants were fantastic. Good looking and comfortable. The food was absolutely delicious. We were never disappointed. We have been to five other Riu hotels and this one had the best food. "

"Staff was very nice and prompt. Easy check in easy checkout"

"We changed rooms because on the far side we heard too much music from the club. We paid a smaller fee the upgrade, but staff was super accommodating and the room was always cleaned everyday. Everyone was smiling and very nice. Would definitely come again!"

"This is our second time at Hyatt Ziva Cancun. First time we were on our mini-honeymoon and we absolutely loved it and had the best time. Two years later we returned for our wedding anniversary, we again had the best time. Clean rooms (and I’m Super picky about clean rooms), Service is amazing, food is best compared to other all inclusive resorts, an overall experience was 10/10. I literally have no complaints! Good for adults, groups, and families. Definitely will be back again!"

"The staff/cleanliness/ and excellence in service. The food and drinks were amazing! Lots of activities & family friendly! "