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「The room was clean and comfortable. The staff was always willing to help and very friendly. The breakfast was very good with a variety of options to suit different tastes. Although the parking was at the back of the hotel, it had an accessible and direct entrance, making entry easy. The only thing it needs is an elevator for people who have difficulty climbing stairs. Even so, the staff was willing to help with luggage. Excellent service at all 🙏」

「Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

「N/A」

「I did not get room cleaned and new towels for three days and they still charged me room service. They also charge for Parking - which I found very odd. I had to ask for new towels and also a microwave because the room did not have one. Overall, the resort was very clean and beautiful atmosphere, just a lot of hidden fees.」

「Great experience overall! Definitely do not miss out on booking the ocean view! Amazing view, clean rooms, great housekeeping, friendly staff, many amenities (pool with 6 1/2 feet section, hot tub, gym, spa, nail salon, gift shop, many bars/food options). Will definitely come back!」

「Only one lift was working, which was annoying. Also room doesn't have microwave and no lock on bathroom which is very odd for family friendly hotel :(.」

「Everyone was nice.」

「Clean rooms, staff in the morning is great and very private and quiet」

「Excelente」

「Not kid friendly. Ideal for adults and groups.」

「Clean, great location close to the airport. Nice hotel, beautiful beach, warm clean pools.」

「I like about the environment and the pool. It would be nice if there is convince store or reasonable restaurant.」

「Great experience」

「Bien」

「The room we stayed in was absolutely beautiful with a scenic beach view. The staff was amazing! Hotel overall was clean and maintained throughout the entire stay :) 10/10 would recommend to the next person!!」

「The property is a s*** hole. Do not stay there」

「We checked in then went to dinner came back and there was no power. They provided us with a light but there was no ac, there was no way to access the vending machines for drinks. Seemed to have been one of the only hotels without a generator. It was very disappointing especially since it’s a really cute hotel.」