エル テサル ホテル

「Menu variado,fresco y de buena calidad,así como sus instalaciones 」

「No es lo que aparece en la fotos」

「perfect.」

「Beautiful property, great food, family fun! Can’t wait to go back! 」

「全般的に問題はなく、部屋の変更もスムーズに行なってくれて対応は非常に良かった。ただリノベーション中でエレベーターがなかなか」

「The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. 」

「オールインクルーシブが快適で、ホテルスタッフがみんな親切で対応が良かった。プライベートな空間でゆっくり過ごせたので特別な思い出が作れました。また戻りたいです！」

「De lo mejor el servicio y el personal excelente, los cuartos super comodos, la regadera buenisima Creo que le falta un poco de mantenimiento a algunas albercas, pero excelente vacacion」

「Fantastic service in the altitude section. I had breakfast lunch and supper at the grill and all of the servers were amazing. The best part of the trip was the concierge service. I had mistakenly left a big pile of clothes in one of the drawers in my room and between them and a shuttle service I was able to get all of my items at my next stop. Gracias por su excelente servicio Gabriel, Diana, Sergio, Victor y a todos los demás también 」

「Wonderful spaces to unwind with privacy.」

「I had to wait 3 hours at check-in. The air conditioner sometimes turns off.」

「This is a nice resort. Clean. Beautiful infinity pool. One noticeable major issue, however is the accessibility to food and drinks. It was difficult to order drinks and food around the pool. It was hard to find water bottles. The wait time for breakfast in the morning was 20 minutes or more. Depending on the time of ordering room service it could take an hour or more. The tipping system wasn’t clear. One of our servers at dinner expected an $80 tip. It was disappointing given the price paid for...

「The location, view and staff were wonderful. However our 2 br executive suite was a disappointment. The room was very dated. TV’s hung crooked, floor lamp taped up with one of the bulbs out. Dirty sock under the couch. Only 2 small uncomfortable chairs on the balcony. For the price I expected more. The staff was very helpful however and addressed our concerns as much as possible, straightening tv’s, bringing 2 more comfortable chairs for balcony etc. Overall the hotel is fine. Be aware however...