8/10 (良い)
Danielle
家族旅行
2026 年 3 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This resort was outstanding. Staff are so kind and helpful. The rooms were spacious and very clean. The 2 bedroom suite was more than enough space for our family of 2 adults and 3 teens. We had a an excellent experience. We were told we were upgraded to Vista when we arrived, which enabled us to use the rooftop pool and restaurant, that was an awesome upgrade.
I will say, you still had to wake up early to claim any shade/lounger. People saved theirs with towels and then went to eat for a couple hours. Another thing I did not expect at the rooftop pool were children who were loud, splashing and throwing toys around. This annoyance was added to this family occupying 6 shade/loungers. I understand they paid to be there. But they didn’t pay to impact everyone around them in the way they did.
If you are on the Vista side, you will hear construction from 8am to 8:30pm. You didn’t hear this at the roof top pool.
The staff on the arrival were very high pressure to do the time share presentation. (Another guest told us it was 4 hours, not the 90 min they say) She was relentless, and cornered my mom on multiple days. We did not attend.
The food was excellent, everyone was able to find something they liked at every restaurant.
I would recommend it to others. It was a great resort.
Danielle
2026 年 2 月に 7 泊滞在
