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"The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it. "

"The staff seemed as they did not want to help at all. The swim up rooms are not private, they se"

"Our stay at Seadust was disappointing and not as relaxing as we had hoped. The resort was very noisy, with constant banging sounds that made it hard to rest and enjoy our time. Shortly after arrival, we were approached by staff offering a discount and “VIP breakfast” in exchange for attending a 90-minute presentation for their Infinity Travel Club. We agreed based on the timeframe given, but it ended up taking half of our day. The sales team was very pushy, and once we declined, their attitude changed completely and felt rude and unwelcoming. The “VIP breakfast” did not feel VIP at all, the food was the same as the buffet, just served in a different location. Overall, the food quality throughout the resort was mediocre. We felt this experience was disrespectful of our time and it negatively affected our overall stay."

"Most employees are very nice and friendly "

"Our stay at the Riu was absolutely wonderful. From the moment we arrived, everything exceeded our expectations. The food was consistently fresh and there was a great variety every day, so it never felt repetitive. The cleanliness of the entire resort really stood out — everything was well maintained and spotless at all times. What made the biggest difference, though, was the staff. Everyone was incredibly friendly, welcoming, and always willing to help. You can truly feel that they care about the guests’ experience. Overall, we had an amazing time and would definitely come back. Highly recommended!"

"Pool bar needs better cleaning service"

"This stay was great the room was clean only thing food was not so good. The staff throughout the property were very kind. "

"Staff are all great. Good as can be. The daily breakfast was amazing. Our shower door would not close completely. The bathroom faucet also did not function well. The food overall was really well done. Overall a good experience though. "

"Excellent. "