Nelson Island Luxury Vacations

The room was clean, quiet and helpful staff

Room upgrade, clean room, friendly front desk, birthday chocolates

All the staff we interacted with were very happy and enthusiastic.

The location of the hotel, very convenient walking distance to the train station, restaurants and downtown the rooms are very clean, staff are very helpful, the hotel restaurant food specially the salmon was delicious, and reasonably priced.

Room was clean and quiet.

Black mold growing on the roof above the shower. Also has a random hotel employee enter the room without permission. Overall a good experience.

Room was clean and quiet.

Fantastic experience, thank you!

A good location and the staff checked it to make sure everything was good.

Overall lovely facility, ordered room service on our first afternoon which came with a nice little congratulations dessert for our recent engagement. Pool and hot tub are located within the night club and hours of use at 7:00am-7:00pm which was not detrimental but certainly would be nice have more "normal" hotel hours for such facilities (which we do recognize is not possible given the current set up). Our only other small note is you can hear the bass from the nightclub in some areas of the hotel. We were on the 9th floor and it was noticeable in our room, but not enough to keep us very tired guests awake.

The room was huge, comfortable bed, wonderful view of the harbour and Stanley Park…the staff was great and took excellent care of us, from the valets, to the check in staff, to the servers in the restaurants. We had a thoroughly enjoyable stay.