Kona Coast Beach Vacations

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating. The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day. Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless. Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it. Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

Beautiful setting! Service and food were top notch. Once we checked in we didn’t want to leave.

My husband and I stayed here with friends and had a wonderful stay. We had a partial ocean view and they had an ocean view. Rooms were spacious and service was great. The grounds are pretty and we enjoyed the private beach with snorkeling available at your feet. I wish they would have had umbrellas available on the beach, but once the shade disappeared, we just moved over to the pool area and grabbed umbrella chairs. Perfect sunsets at night.

The room class that I had ordered was not available upon check in. A two Bedroom and ocean front. They gave me in a room that had a wall right in front of the best part of the view. My impression is they don’t place the Expedia reservations in a priority spot. I would call the hotel prior to arrival to confirm room assignment.

Perfect setting for a relaxing beach resort vacation.

Beautiful setting! Service and food were top notch. Once we checked in we didn’t want to leave.

What an amazing property but even more importantly what a superamazing staff!! Ryan deserves all the credit. Her quick thinking kindness solved our issue so elegantly. This is indeed a VIP in all the senses. The fact that she is so likeablle made it even better!! Isiah from in room dining was great and easy to talk to. Chayan on check in made us feel like ohana! Greg upon check out conitnued to make us feel wanted and loved. Overall, a lovely property and a great experience but once again Ryan deserves the biggest mahalo nui loa!! Thank you four seasons Aloha and malama till we see you again

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating. The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day. Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless. Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it. Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

My husband and I stayed here with friends and had a wonderful stay. We had a partial ocean view and they had an ocean view. Rooms were spacious and service was great. The grounds are pretty and we enjoyed the private beach with snorkeling available at your feet. I wish they would have had umbrellas available on the beach, but once the shade disappeared, we just moved over to the pool area and grabbed umbrella chairs. Perfect sunsets at night.

The room class that I had ordered was not available upon check in. A two Bedroom and ocean front. They gave me in a room that had a wall right in front of the best part of the view. My impression is they don’t place the Expedia reservations in a priority spot. I would call the hotel prior to arrival to confirm room assignment.

Many restaurants in walk distance Pool area and direct beach access Hotel has seen it’s peak - could enjoy a refurbishment

Beautiful setting! Service and food were top notch. Once we checked in we didn’t want to leave.

The room class that I had ordered was not available upon check in. A two Bedroom and ocean front. They gave me in a room that had a wall right in front of the best part of the view. My impression is they don’t place the Expedia reservations in a priority spot. I would call the hotel prior to arrival to confirm room assignment.