4/5Very Good! (1,007 reviews)
The overall size of the property is very nice, the landscaping, the lagoon, the dolphin encounter, the large swimming pool, We were in the Palace Tower, which offer large rooms but small bath rooms. However, the overall status of the property is getting old and has got already some renovations but need more. Especially the lobby is quit disappointing and also there is no real big bar, no real night life/entertainment offered (beside the Luau if you are able to get tickets)\, but that is only for one evening. Beside that I was expecting that all fees and taxes were already included in my booking but it was not, still daily occupancy taxes and other fees are added to your bill beside the resort fee each day. Overall prices of the restaurants are in general high to very high. Pizza at the Italian restaurant is $60. Note all prices in Hawaii especially in tourist resort surroundings are high. During my stay no rental cars were available and went to $600 a day(!). So definitely demand & supply. Hawaii is great, lots to do, but you can also do this in other areas of the world. Overall good hotel, nice amenities, nice grounds, large rooms but some elements are disappointing, like size bathroom, overall entertainment, status of Hotel complex and you have to be aware that everything is pricy.
Reviewed on Jun 14, 2021
