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Outrigger Kona Resort and Spa

Photo gallery for Outrigger Kona Resort and Spa

Primary image
Beach nearby
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Outrigger Kona Resort and Spa

VIP Access

Outrigger Kona Resort and Spa

4.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
96740, HI, Kailua-Kona, 78-128 Ehukai Street

Explore the area

  • Popular LocationKona Country Club15 min walk
  • Popular LocationKaloko-Honokohau National Historical Park24 min drive
  • Popular LocationHawaii Gateway Energy Center27 min drive

Choose dates to view prices

About this area

Kailua-Kona

Located in Kailua-Kona, Outrigger Kona Resort and Spa is near the beach. The area's natural beauty can be seen at Magic Sands Beach and Keauhou Bay Beach, while Haleo Luau and H.N. Greenwell Store Museum are cultural highlights. Traveling with kids? Consider Kona Le'a Plantation and Greenwell Farms. Spend some time exploring the area's activities, including whale-watching.
Visit our Kailua-Kona travel guideOpens in a new window
Map

What's nearby

  • Haleo Luau - 4 min walk
  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Kaloko-Honokohau National Historical Park - 24 min drive
  • Hawaii Gateway Energy Center - 27 min drive

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • Restaurants on site
  • Wailele Cafe

About this property

Outrigger Kona Resort and Spa

4-star family-friendly hotel near Kahalu'u Beach Park
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 508 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Guests will also find room service, premium bedding, and coffee makers.
Outrigger Kona Resort and Spa offers 508 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, HO’OLA SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.5-50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Designer stores
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's games
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

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Pool
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach towels
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.5 and USD 50 per person (approximately)
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Outrigger Kona Resort Spa
Outrigger Kona Spa Kailua Kona
Outrigger Kona Resort and Spa Hotel
Outrigger Kona Resort and Spa Kailua-Kona
Outrigger Kona Resort and Spa Hotel Kailua-Kona

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 120 out of 272 reviews
5 - Excellent 44%
Rating 4 - Good. 80 out of 272 reviews
4 - Good 29%
Rating 3 - Okay. 38 out of 272 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 272 reviews
2 - Poor 8%
Rating 1 - Terrible. 12 out of 272 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed pretty much all aspects of the hotel, clean, excellent grounds etc. The only down point was the service at the restaurant by the pool, slow and stasff did not seem freindly or responsive sat at table during a very non busy time for over 10 minutes, not acknowledge or assisted. finally got up and left a which point a waitress finally said something to us but to late we were leaving.
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay however the hotel is extremely run down. Everything is falling apart and old.According to the front desk the property will undergo a $60 million renovation so it will probably be nice once complete.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Friendly, helpful staff. Maintained wonderfully
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Great place but no beach
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectations are everything! This is NOT a recently updated impeccable resort with 5-star amenities. If you’re looking for that- GO NORTH to the Hilton Waikaloa or Four Seasons. However, if you are looking to stay around Kona but not wanting to be right in busy downtown but close enough to go for a day outing and then maybe south to the volcano national park and then have a few peaceful resort days in between this is wonderful option. Especially for family.This was our second stay in two years and I truly love this property. The property sitting above the lava rocks with waves crashing is just lovely. We played tennis, love the ocean front pool and slide for kids and the lei making and hula classes. It’s a trek to carry the paddle boards to the safe water entrance down the road but we enjoyed the ability to do so. We saw whales breaching from property and enjoyed watching the manta ray dives while carrying our dinner to go to open tables on the point of the resort. Also worth booking the night snorkel! The rooms are dated and they are going through renovations so there’s really only one restaurant besides the bar. The food from the cafe is actually really good even if the atmosphere isn’t amazing…which is disappointing as you’re located far enough from additional restaurants that it makes wanting to eat at the hotel preferable at times if you’re staying for a week. You can always take your food to the open seating at the Ray by the Bay section and enjoy incredible sunsets.
Stayed 4 nights in Apr 2022