Search Guest Houses in Kailua-Kona

"No toilet paper in room. Driveway difficult to drive up and park. Overall a clean decent place "

"We had vacation plans change as storms on the island and at home changed our travel. IHG was available at very reasonable room rates. We were warmly welcomed and had great interactions with all staff members from the front desk to cleaners. The breakfast was good with nice options. The pool was refreshing and the hot tub was excellent! Our room was quiet, comfortable and clean. It was a very good stay—especially given the circumstances!"

"Nice setting this property is on. Good proximity to other restaurants and shopping too. Ocean waves crashing to the rocks in front of their open restaurant. Watch the sunset there. Pool and lagoon were cool but nice. Staff was very good - especially the front desk. When a big storm hit and the only restaurant had to close due to weather, the management offered everyone at the hotel a box dinner, and a box breakfast the next morning. Nice touch!"

"Very unfriendly and unhelpful staff. Our room was in the basement down and dirty hallway with no view at all. No coffee in the room. No parking. Would not recommend. "

"The front desk overcharged me when checking out and was super rude when sorting it out. I confirmed every single expense and credit one by one, did the exact calculation right in front of the lady, and the lady kept saying my calculation was wrong. Finally, someone else came to help and sorted it out. NO APOLOGIES at all the entire process. She made me feel it was my mistake not theirs. Front desk assistant should at least graduate from elementary school to do simple math. The elevator close to parking lot was very stinky. Room was with carpet so smelt wet during rainy weather. Will never come back again to this property! So disappointing."

"Nice amenities "

"Bb"

"Beautiful ocean view room, but no AC, kitchen sink or tv despite being given kitchen towels & dish soap. Tarnished silverware in drawer to use…ew! TV for storm information would’ve been useful. AC would have made room more comfortable due to storm/rain making it impossible to leave windows open plus safety in sleeping leaving ground floor windows open & slider unsecure if left open. Roof tore off by storm during our stay. Had to evacuate but given no assistance in securing new accommodation nor a refund yet for our prepaid stay! "

"The one bedroom was spacious and had a huge balcony which we appreciated but the bathrooms could use updating."