Guest Houses in Hawaii

"There is one elevator that is not running and this is a very tall hotel with lots of floors, because it includes breakfast tons of people stay there and so the elevators are busy and there are not enough of them working and so you are left waiting forever to get on the elevator. Also the hot tub was still not working and I wonder if they’re ever planning to fix it, it was chilly when we were there and it was a drag to not have the hot tub although with all of the student groups there it probably would’ve been filled. Lastly the rooms were so tiny, would’ve been fine if there were two of us with three people it felt quite crowded."

"Overall a good property for families with kids. The lagoon needs better maintenance and uplifting. "

"The room was clean and the staff was friendly and welcoming. The valet staff was extremely helpful with resetting the navigation on the rental car. The Spa was amazing with excellent views of the ocean. Loved that we were able to get beach chairs and towels from the hotel. I only wish that the waterfall feature in the main entry way was working while we were visiting. "

"There is no onsite parking. You can either pay for hourly street parking or valet parking. "

"Did not use laundry services, Mountain View was beautiful. "

"None"

"Great place to stay for vacation right across from the beach convenient around many stores "

"The hotel was in a great location and had a nice room. We did experience cold showers often while there. The bar was good but the restaurant had issues and were not the best at accommodating guests. Bikes that could be borrowed were very limited and had to get there early to get one. Able to walk to most locations or drive. "

"This is our absolute favorite place to travel. We have stayed at Four Seasons properties all over the world, but this resort is special. Perfect weather, amazing rooms, protected swimming cove, several pools, restaurants within walking distance, but what truly sets this resort apart is the staff. We have come for years now, and over that time we have made friends with several people who make us feel like friends and family. Cody - while we missed Cody this trip, he always makes our breakfast experience amazing. He has visited multiple FS properties, and because of him, we have added at least 5 to our own list. Cameron - no longer poolside, we were so grateful to be greeted by him when we checked in at the front desk. He has taken care of our family on multiple trips and always seems to find a way to surprise us and make our trip unexpected and memorable. Justin Joey and Morganne. These two were absolutely the best part of our most recent stay. They daily looked out for us and our kiddos and continually looked for ways to make our family feel recognized and went above and beyond to make this our best trip yet. Other major shoutouts include Alyssa, Chloe, Kayci, Moani (always), Ava, and Noah (great to chat). Absolutely recommend this location! We go at least once per year, and it is by far our favorite family destination. "