Search Villas in Kailua-Kona

"We were not told when booking that the hotel was under renovation, so in the tower we stayed in we walked over cardboard,plywood and duct tape. We were not offered a different room because of all the construction, maintenance golf carts, and workers were very visible at all times. The room smelled musty, when we told the front desk they did send housekeeping up to spray, and make the room smell better. The bed was uncomfortable, low to the ground, and lumpy. The carpet was old in the rooms and noticed my feet were dirty looking after walking on it. If you are going to renovate it would seem you would close down that area so not to have such negative look and atmosphere. The restaurant was very expensive, $75 for breakfast without alcohol was a bit pricy. We were very disappointed in the hotel."

"The condo was very nice and clean; with all you needed to enjoy the stay. The only issue we had was that the toilet had a leak at the base and caused the bathroom floor to be wet. We did let the office know but it was not fixed by the time we had to leave. We solved the problem by wrapping a beach towel around the base on the toilet."

"Beautiful complex and views from the room. The unit we stayed in was a bit dated but clean. Only downside was the bed was very old and uncomfortable so we had to buy a foam topper which we then had to leave there rather than travel home with it."

"In general, it's a very nice place to stay as a couple or with a group based on price. The studio unit is mostly clean except the floors were dusty with bugs around (spiders & moths). But my main problem is the discrepancy between Hotels.com and Outrigger's reservation pricing upon check-in, which included extra fees that totaled more than the rate per night!"

"Wondrrful"

"Decent place to stay with breakfast included."

"Beyond lovely! A spectacular resort."

"Was terrible communication tried to get ahold of them to switch my reservation to correct island. No one got back to me. They still charged me for the stay. Terrible customer service. Would not recommend outrigger. Sheraton on Kauai was way better. Cleaner, amenities were nice. Would highly suggest the Sheraton over any outrigger. They put a bad taste in my mouth will never reserve with them again couldn’t even assist me in switching a reservation to one of their other properties. As well the property on Kauai had flood damage. My room smelled like mold and mildew. The floor was soaked. Terrible experience. "

"The room was a little dated, but everything was clean and working. The check in was easy at the front desk was responsive to requests. The pool was great, the sandy area was very nice. The lanai was exceptional! Wonderful view! "