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"Lovely stay,sadly hot tub out of order,very helpful staff"

"Good location to the train station and very friendly staff. "

"Great location, close to York city center. Staff is amazing, especially Harper. She was efficient, organized, calm and friendly. Room was excellent; clean, updated and comfortable. Nice amenities. I would book again."

"Shops and restaurants near by. Walking distance to The Shambles and the wall"

"I had to move rooms three times because the first room was on the road, which was very noisy, the second room the heater was left on making it a sauna and the AC machine wasnt working, and the third room was ok, but heater outside was very noisy and the walls were paper thin as I could hear the neighbours talking, moving around, sneezing etc. The decor is very old fashioned and needs an update and the floors are very squeaky so you can hear others moving about and when I tried to walk quietly by other rooms, I couldn't. The breakfast was a nice variety however and had your basics and catered for other tastes. The location is good as its only about 5-10 minute walk the York Minster and the Shambles."

"Enjoyed staying at this Hilton hotel, room was very clean good quality bathroom suite, it seemed all newly decorated. Bed was very comfortable a good night sleep we had. Breakfast area very clean, and the hot food was superb with lots of other choices to help yourself too. All staff very friendly and helpful. Would definitely stay again. "

"We had the most gorgeous stay… staff were really helpful. Our suite was gorgeous. Easy and convenient for York city centre and walking everywhere. Will 100% be back! Thank you "

"Staff on reception not helpful and very rude. Children in the pool past the stated time and when reported to the receptionist ‘it’s not my problem’ so this was not great "

"The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it "