Find Hotel with a Concierge in Torrejón de Ardoz

"Disappointed !!!! They don’t respected the client expectations and don’t fulfill the needs of their customers and worst don’t respect their own promises and standards and promises. Manipulative behaviour for not doing what doing what that was supposed to be done for special events, my birthday, … they destroyed my plans and didn’t assume the responsibility The toilet had problem The check experience was poor For a 5 stars hotel, I never experienced any issues like these."

"This hotel was very nice and well appointed. It was in a central location that is walkable to locations like the Royal Palace and the Prado Museum. Would definitely recommend staying here. "

"The Staff, Breakfast, Service, and Location were great. The only problem was that the quality of the sofa mattress was so bad. We did let the hotel staff know and they will do something about it in future. This is why I did not rate five stars. "

"Great location clean room nice balcony"

"Cool "

"Amazing rooms! Clean, big and comfortable. Staff is super friendly and helpful. Location is superb! Walking distance to the park and shopping!"

"Really great location near parks, transit and the royal palace. We used it as our hub for trips to other cities. Staff were really nice even though my Spanish is hardly worth attempting. They were also flexible about storage between our two stays. You could certainly use their breakfast buffet every morning, but we found a really nice cafe down the block that was great too."