Melia Madrid Serrano

A refreshing urban retreat in Madrid with a seasonal outdoor pool for lounging, just steps from the stadium for sports enthusiasts

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Where to?

Dates

January 2026

17

February 2026

Lobby sitting area - Melia Madrid Serrano (Madrid)

Creator video - submitted by Anastasia Lepa | Traveler

Front of property - Melia Madrid Serrano (Madrid)

Reception - Melia Madrid Serrano (Madrid)

Restaurant - Melia Madrid Serrano (Madrid)

Melia Madrid Serrano, in central Madrid, offers a sophisticated haven with sun loungers by the seasonal pool. Guests enjoy in-room WiFi, lobby coffee, and bar drinks. The helpful staff and excellent property condition consistently earn high marks.

Wonderful

Popular amenities

Pool
Free WiFi
Air conditioning
Gym

￥34,920 total

includes taxes & fees

Jan 18 - Jan 19

Room options

Check availability for these dates

Tonight

Jan 17 - Jan 18

Tomorrow

Jan 18 - Jan 19

All rooms

1 bed

2 beds

3+ beds

Showing 47 of 47 rooms

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Connecting Room

Sleeps 4

Family Room

Sleeps 3

Communicated Room (Premium)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

50 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

The Level Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

26 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room (The Level)

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level)

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 4
1 Double Bed OR 2 Twin Beds

Triple Room

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

26 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Room, Bathtub (Grand, The Level, (2+1))

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (2+2))

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (3+1))

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Communicated Room (Premium, (4+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

50 sq m
Sleeps 5
2 Queen Beds OR 4 Twin Beds

Premium Room (The Level, (3 Ad))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Premium Room (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Family Room (3+1)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

28 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Sleeps 2

Melia Room, Patio Garden View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Melia Room, Exterior View

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

32 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

50 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

49 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Communicated Room (Supreme)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

46 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Communicated Room (Melia, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Blackout drapes/curtains

46 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Communicated Room (Grand Premium, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

40 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Junior Suite The Level

Sleeps 3

Melia Room

Sleeps 2

Premium Room

Sleeps 2

Family Room

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Melia Twin Room

Sleeps 2

Melia King Room

Sleeps 2

The Level Twin Room

Sleeps 2

The Level Double Room

Sleeps 2

The Level Grand Premium Twin Room

Sleeps 2

The Level Suite

Sleeps 4

The Level Premium Room

Sleeps 3

Melia Room Patio Garden View

Sleeps 2

Melia Room Exterior View

Sleeps 2

Premium The Level With Bathtub

Sleeps 3

The Level Suite

Sleeps 2

Supreme King Room

Sleeps 2

Melia Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Grand Premium The Level Con Banera

Sleeps 2

The Level Room

Sleeps 2

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About the neighborhood

Located in Salamanca, a neighborhood in Madrid, Melia Madrid Serrano is near a metro station. Gran Via and Royal Palace of Madrid are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Madrid travel guide

28006, Madrid, Madrid, Calle de Claudio Coello, 139

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 km
Golden Mile - 1 min walk - 0.1 km
U.S. Embassy - 2 min walk - 0.2 km
Movistar Arena - 3 min drive - 2.2 km
Bernabéu Stadium - 4 min drive - 2.5 km

Getting around

Nunez de Balboa Station - 6 min walk
Madrid Recoletos Station - 20 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

‪federal - ‬2 min walk
‪East Crema Coffee - ‬2 min walk
‪Asador de Aranda - ‬2 min walk
‪Makkila Serrano - ‬2 min walk
‪Pancomido - ‬2 min walk

About this property

Melia Madrid Serrano

Upscale hotel near U.S. Embassy

Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Other perks at this hotel include:

A seasonal outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
Buffet breakfast (surcharge), babysitting (surcharge), and free newspapers
A front-desk safe, coffee/tea in the lobby, and a water dispenser
Wedding services, a banquet hall, and concierge services
Guest reviews give top marks for the helpful staff and first-rate property condition

Room features

All 340 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.

More amenities include:

Highchairs, baby baths, and free infant beds
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
LCD TVs with satellite channels
Electric kettles, heating, and daily housekeeping

Similar properties

Deluxe Double Room, Terrace, City View | View from room

Breakfast included
Pet friendly
Free WiFi
Restaurant

￥35,982 total

includes taxes & fees

Jan 25 - Jan 26

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Offsite parking available (EUR 32 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arado

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Baby bath
Babysitting (surcharge)
High chair
In-room crib
Laundry facilities
Lifeguards on site
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business center
5,640 square feet of conference space
Computer station
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (63 inch wide door)
Front entrance ramp
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant

More

1 building
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1975
Eco-friendly cleaning products used
Lifeguards
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Room service

More

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
Nearby parking fee: EUR 32 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

The seasonal pool will be open from May 25 to September 10

Pool access available from noon to 7:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–7:00 PM.

How much does it cost to stay at Melia Madrid Serrano?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on Jan 18, 2026 start from ￥31,746, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Check-out is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Bernabéu Stadium, and Movistar Arena. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

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Melia Madrid Serrano Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

10/10 Excellent

Rummel Aubin Medina

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing staff, very professional, perfect location for visiting the city.

Stayed 8 nights in Dec 2025

10/10 Excellent

mijal

Jan 5, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great location , super nice staff . Good breakfast , everything was spot on . Will stay there again

Stayed 2 nights in Dec 2025

10/10 Excellent

raymundo

Jan 2, 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

All of the above plus great location.

Stayed 4 nights in Dec 2025

10/10 Excellent

Lina

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT stay for families !! Great location!

Stayed 1 night in Oct 2025

8/10 Good

Andres

Oct 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Delicious breakfast, rooms could be updated! Lobby is nice and area around is ideal for madrid

Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Oct 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.

Stayed 1 night in Sep 2025

8/10 Good

Andrea

Sep 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast was very nice

Stayed 2 nights in Jun 2025

6/10 Okay

Lorena

Sep 27, 2025

Liked: Staff & service

The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.

Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Sep 26, 2025

Liked: Cleanliness, amenities

Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!

Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.

Stayed 1 night in Sep 2025

6/10 Okay

Rafael

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and service.

Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location

Stayed 2 nights in Jun 2025

8/10 Good

Annie

Sep 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great. To city center like Royal palace was 14 EUR, a bit far.

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, fabulous breakfast, great service from check in to check out

Stayed 3 nights in Apr 2025

10/10 Excellent

Chuxun

May 22, 2025

Liked: Cleanliness

Great location, perfect level bar

Stayed 2 nights in May 2025

10/10 Excellent

LUIS

Jun 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel. The Level rooms, have an aditional amenities, and express check in. The room is big, very nice bed.

Stayed 2 nights in Jun 2025

10/10 Excellent

Jean-Sebastien

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is clean. Room are clean staff are friendly. Bar staff friendly overall performance great solid 4 out of 5.

Stayed 5 nights in May 2025

10/10 Excellent

Tim

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location and property

Stayed 2 nights in Jan 2025

10/10 Excellent

Jerome

Dec 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff great place

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos E Alba

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.

Stayed 18 nights in Jan 2025

6/10 Okay

Kimberly

Jul 4, 2025

Liked: Cleanliness

Disliked: Amenities

Overall a ok but what I hoped for. It’s a 3 star hotel, only 4 star for the pool I suppose. Strong sewage for in rooms, tiny bathrooms, little amenities, needs maintenance, bad service in bars, friendly staff but slow check in.

Stayed 2 nights in Jul 2025