サーフサイドの高級ホテル

「Overall, the hotel has a nice aesthetic and a beautiful lobby, but unfortunately it didn’t live up to the price point. We stayed in a two-bedroom suite, and the layout was quite poor. The bathrooms were very small, one sink didn’t drain properly, and another was leaking — issues you wouldn’t expect at this level. There was also no kitchenette, which felt like a miss for a suite of this type. The a/c would blow right over the bed making it uncomfortable. Either too cold or too warm. The...

「Not enough seating for the pool. They didn’t clean our rooms until 4:30pm after we complained about them not coming at all. A lot of people didn’t have wrist bands on that were mandatory to be at the resort. No one enforced the red band rule. We felt like a lot of people weren’t supposed to be on the private beach and pool area. 」

「15 minutes from the airport! Beautiful amenities and friendly staff😊」

「We didn’t use the pool but enjoyed our balcony with a view of the water 」

「Good 👍」

「Horrible stay! Left a day earlier. The room I received was used and not cleaned. The pillows had the shape of the head from being used and wet towel hanging from the a chair. They gave me a new room. The hotel overall was dirty, all the hallway carpet had large stains, dirt in every corner, the lobby was extremely dirty including sofas, ball of hair/dust in every corner. Horrible, I’m never coming back! 」

「ホテルはよかったです。周りに沢山食事できるところがあり便利です」