"What a memorable experience! Was there for 2 nights to cap off a Japan trip; the staff were all very attentive, food was delicious, the grounds were gorgeous, and the in-room amenities went above and beyond."
"What a memorable experience! Was there for 2 nights to cap off a Japan trip; the staff were all very attentive, food was delicious, the grounds were gorgeous, and the in-room amenities went above and beyond."
"This family owned hotel is in an amazing location in Shusenji, its breakfast is with high quality and the onsen is so easy to access. One of the best options of our Japan trip"
"This family owned hotel is in an amazing location in Shusenji, its breakfast is with high quality and the onsen is so easy to access. One of the best options of our Japan trip"
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
"We stayed in rm 106 it was awesome it had a sauna, private outdoor Onsen, with hot spring water and a wooden soaker tub. Tatoos allowed in the public Nonsense. If you get a smaller room they have 2 private Onsens that can be reserved. Traditional Japanese Breakfast was great. We will stay again."
"We stayed in rm 106 it was awesome it had a sauna, private outdoor Onsen, with hot spring water and a wooden soaker tub. Tatoos allowed in the public Nonsense. If you get a smaller room they have 2 private Onsens that can be reserved. Traditional Japanese Breakfast was great. We will stay again."
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"Fantastic traditional feel onsen hotel, with both public and private onsen baths, comfortable western rooms, public spaces and amenities (robes, refreshments, late night complimentary ramen, etc. Near scenic river run , quaint shops and restaurants, shrines, temples and bamboo groves, all within walking distance. Amazing breakfast buffet, well worth the upgrade."
"Fantastic traditional feel onsen hotel, with both public and private onsen baths, comfortable western rooms, public spaces and amenities (robes, refreshments, late night complimentary ramen, etc. Near scenic river run , quaint shops and restaurants, shrines, temples and bamboo groves, all within walking distance. Amazing breakfast buffet, well worth the upgrade."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
The staff was absolutely amazing. The onsen is lovely, the food is great, and the views are fantastic. This was our splurge of the trip and it was worth every penny.
The staff was absolutely amazing. The onsen is lovely, the food is great, and the views are fantastic. This was our splurge of the trip and it was worth every penny.
Jessica
Reviewed November 20, 2024Reviewed November 20, 2024
Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day.
Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day.
Jennifer
Reviewed November 10, 2026Reviewed November 10, 2026
Wonderful stay at Ryokan Kikuya. It's picturesque, with the stream running through it. Impeccable service, attentive yet discreet. Situated at the heart of Shuzenji Onsen town, one can go on short or long walks with interesting sites to visit.
Wonderful stay at Ryokan Kikuya. It's picturesque, with the stream running through it. Impeccable service, attentive yet discreet. Situated at the heart of Shuzenji Onsen town, one can go on short or long walks with interesting sites to visit.
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Sungho
Reviewed November 28, 2023Reviewed November 28, 2023
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
Very clean room and attentive staff. We enjoyed a half board each day and were met with an exquisite multitude of Japanese traditional foods and delicacies. The surrounding town is quiet, and uber/taxi is available for travel. This is an amazing experience to immerse yourself in Japanese culture, reset, and unwind. Our favorite part would have to be the onsen.
Very clean room and attentive staff. We enjoyed a half board each day and were met with an exquisite multitude of Japanese traditional foods and delicacies. The surrounding town is quiet, and uber/taxi is available for travel. This is an amazing experience to immerse yourself in Japanese culture, reset, and unwind. Our favorite part would have to be the onsen.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
What a gem! We stayed at Ishinoya after our 4 days of non-stop walking and touring Tokyo and before another 3 manic days of touring Kyoto. It was such a needed reprieve! I wish we could have stayed one more night before heading home.
We booked the room with a private tub, but I tried the public bath very early one morning when it was empty. It was just pure bliss!
You do have to reserve dinner/breakfast in advanced. We're lucky there was one spot left for breakfast. I would have wanted to do...
What a gem! We stayed at Ishinoya after our 4 days of non-stop walking and touring Tokyo and before another 3 manic days of touring Kyoto. It was such a needed reprieve! I wish we could have stayed one more night before heading home.
We booked the room with a private tub, but I tried the public bath very early one morning when it was empty. It was just pure bliss!
You do have to reserve dinner/breakfast in advanced. We're lucky there was one spot left for breakfast. I would have wanted to do...
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
John
Reviewed October 23, 2024Reviewed October 23, 2024
I booked this hotel one day before golden week. It's a little bit pricey. But the good surprise was the traditional food, the view of Fuji mountain and you are eligible to use the princes hotel's hot spring as well. That one has hot spring outside of house. In the morning, jump to it was so nice. And then, in the evening, after whole day outside activities, you can come back and enjoy the hot spring in Ryuguden. the hot spring location is Very close to room. overall it's a nice choice.
I booked this hotel one day before golden week. It's a little bit pricey. But the good surprise was the traditional food, the view of Fuji mountain and you are eligible to use the princes hotel's hot spring as well. That one has hot spring outside of house. In the morning, jump to it was so nice. And then, in the evening, after whole day outside activities, you can come back and enjoy the hot spring in Ryuguden. the hot spring location is Very close to room. overall it's a nice choice.