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"Looking forward to booking this again."

"Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences. "

"El hotel está hermoso! Las habitaciones super amplias y limpias. El onsen privado es increíble despues de un día cansado, me quedaría ahí en cada visita a Hakone."

"Such a welcoming hotel, unique and family friendly "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia."

"The hotel is new and conveniently located right next to the train station. We were lucky to be able to see Mt Fuji from the room. Excellent selection of buffet breakfast. Sparkling clean room. Very professional staff. We had a very nice stay!"

"So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature "

"The family room we had was perfect for the 5 of us ( 2 adults and 3 school age children). Very spacious. Loved the private hot tub. Loved the dinner buffet. And how can you not love the view. Highly recommend. "