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"Hotel situated at a beautiful location by the lake with a view of Mt Fuji when weather is clear. Nice walk to forest area. We had a spacious room in annex building. Air conditioning could have been better but not a problem. Buffet style dinner at lakeside restaurant was excellent with plenty of choices, although a bit pricey. Hotel staff were friendly and helpful. Free shuttle bus service to station comfortable and punctual."

"Very peaceful and relaxing experience "

"Property is a slight walk from Gora station , make sure you are prepared for rain if you are walking to the property. Overall experience with the place and staff was pretty positive, the only slight issue I have was that there was only 1 coin laundry machine , so you need to be strategic about washing of clothes "

"Excellent place with great view of Fuji. Well equipped. Onsen bath was very enjoyable "

"Great location, clean hotel with breakfast at Tully’s cafe provided. Walkable to the train station and everything."

"Great staff, beautiful property"

"Amazing location, property in front of lake. Amazing experience."

"Didn’t really feel like a spa hotel. Yes they have hot baths, but most people from the uk won’t want to go in naked. We used the bath on the balcony which was nice. Apparently there are massage chairs in the spa area. "

"all was perfect"