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"Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely "

"Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity."

"The staff was exceptional. They were very helpful and pleasant to interact with customers. "

"Friendly staff the room was comfortable and clean"

"Had 2 Premium Rooms, 2 Twin Beds, Harbor View (High Floor). Awesome view and area. Comfortable room. Good air-conditioning, no smell. Breakfast buffet had a lot of choices in a nice bright room. Loved this hotel and will definitely come back. "

"Our room was half Japanese and half western. So wonderful to experience both cultures in one room. Amazing view from our balcony. "

"Good"

"Very clean! "

"Wonderful service and very polite staffs. Our family was very satisfied with staying at there. "