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"I found everything about this hotel to be excellent - the room, the service, the courteous staff, the shops and restaurants. I love that the hotel is connected to the Haneda Airport! If there's something I would like to comment on, they are as follows: 1. The room does not have a closet except for the wall with hangers. 2. Maybe you can consider adding a restaurant that serves pasta dishes, for a better variety. 3. Maybe a folding luggage rack can be provided. Other than that, overall experience was great! "

"On the same level of Terminal 3 international departure , so convenient ! "

"Comfy beds and pillows. Excellent location at the airport for a morning flight. Easy to get to. Bathroom was a bit dated. "

"Wonderful "

"Beautiful hotel. Very spacious room. Excellent staff. Everything was very modern. Very close to the cruise port. Only cost 500 Yen taxi to get to the port. Would love to stay here again. "

"Loved the staff and how they treated everyone with respect. "

"The friendliness of the staff and the cleanliness of the property is great! Hats off to the Manager, Ms, Amano for her help in finding my brand new cellphone. She went out of her way in searching for it. Luckily, a Japanese guy found it and gave it to the Police. What a great country and very honest people! Mr Yamahuchi is very approachable and friendly. This hotel is highly recommended!!"

"It’s a great place to stay. Easy to get anywhere in Tokyo from bashamich station. "

"Good location close to the airport. Helpful staff and a spotless room. I will be staying here again on my next visit to Tokyo."