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"The rooms and bathrooms are small and cramped, and the service is only mediocre. Compared to other 4-5 star hotels in Japan that I've stayed in, this one only deserves about 3 stars. The only advantages are its rather grand exterior and its location near the airport, but overall the stay was quite disappointing."

"All was good, the only downside staff don’t speak English at all just a few people who can understand and speak."

"Breakfast is so good!"

"Would stay again,"

"Clean and nice. Very good washing facility. Not so good gym."

"Rooms were small only had a double bed, with no chairs to sit on only foot stools. Breakfast buffet wasn’t good all food was cold. They have 3 eating places not open every day. Liked the closeness to airport with airport shuttle."

"The rooms are clean. Staff keeps the room fridge well stocked. Breakfast was abundant and had something available for everyone, regardless your taste buds. Train stations super convenient located so we could go wherever we wanted. Staff recommended a few delish places to eat after we asked. Def would recommend to stay here"

"Had an amazing stay! Temp was perfect and staff was kind"

"Absolutely brilliant place to stay the night before travel from the airport so clean everything that you could possibly need and really good for the Transport links would highly recommend"