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"Our stay was fantastic from start to finish. When we arrived, the hotel staff provided us with a welcome drink (sparkling wine) while we waited to check in. The hotel is beautiful. The rooms are spacious, clean and comfortable. The hotel's "Onsen" was excellent and very enjoyable. The private Onsen bath on our balcony was also lovely. We found the shuttle service directly from Odawara station to be very helpful and convenient. The free shuttle to and from Gora station was also very convenient and helpful. I would absolutely stay at this hotel again and would recommend it to friends and family. I wish I had planned to stay an extra night."

"See above ."

"Very good location near Atami station. I've stayed many times."

"This was perfect for traveling with kids. The room was large, there was a public and private bath. Staff were great with my toddler and there are kids areas and free snacks for them, while it's also in walking distance to other things in Gora. I would stay again. "

"Friendly staff, great food, and nice establishment! I highly recommend!"

"Excellent hotel with ideal location- two minutes walk from the train station. Great service, food, and eateries around. Worth the price. "

"Very lovely property. Breakfast was good. Room, very comfortable. Definitely plan to return."

"I couldn’t get over how amazing this place was. We went for our honeymoon and wish we stayed two nights instead of one. We got a room with the open air bath and a great view of Forrest Valley. It was beautiful, a much needed soak in the tub after walking for days. The staff is great and so friendly. We had dinner at their Teppanyaki restaurant which was the best dinner we’ve had in Japan. The next morning, we had a quiet stroll to Chisuji Falls and stumbled upon a beautiful garden on the way. We’re definitely coming back and staying longer in Hakone. PS. If you have tattoos, you will not be allowed in the public natural hot springs, bring a suit that will cover up or buy patches that I believe they sell there. Luckily, we had our own natural hot springs tub and were able to enjoy a nice soak. You must go!"

"Far from Hakone, but great stay."