Find hotels near El Rey Ruins Trailhead, Cancun from ￥12,436

"Excellent customer service. Oscar who’s the waiter at the buffet restaurant was amazing."

"The only great thing about this resort was the Spa! Best experience! The shower water smelled like urine for 2 days. "

"I liked that there was an adult pool. What I didn’t like was it opened at 10 am and bar closed at 5. No whirlpool tub in property but had one in bathroom. I liked being able to go to the restaurant for dinner and App for booking was a breeze. Check in was a hassle, only one person doing check in. I like the bracelet access to room and gates. Food was ok. Some staff super helpful, others so so. Glad housekeeping was always available when needed. Would be nice to have conditioner and body wash not just bar of soap. Room had nice view on second floor."

"I liked how the staff was very attentive and friendly. Everything was always nice and clean. Definitely will be coming back !"

"Room service was not on time had to ask few times before my room got clean."

"Not good "

"Got raped on the beach by 2 men while 4 attacked my boyfriend, told staff and concerige. Nothing was done, nobody cared. Completely unsafe hotel"

"Amazing all of it "

"It was great the food was average, the staff was great"