Find hotels near El Rey Ruins Trailhead, Cancun from ￥12,456

"Food and drinks were bland"

"We had a wonderful time at RIU Ventura Cancun. The resort was beautiful, the service was excellent, and everything made our stay very relaxing and enjoyable."

"The food lacked variety, and the restaurant service was disappointing. On day three, my room key stopped working. I went to the lobby to resolve the issue, but after being given a new key, it still didn’t work—ultimately wasting an hour of my time. At checkout, there was no acknowledgment or even a simple “thank you for your stay,” which felt unprofessional. Additionally, the spa was not worth the money and did not meet expectations."

"Clean, great staff! "

"No coffemachine in room, not sufficient water bottle provided to room, resturant booking is also limited only 2 hr allowed"

"This resort was awesome, from the look to the cleanliness, down to the service, ten out of ten for me. I have no complaints and no issues with anything. I loved it and I will definitely be back "

"Gorgeous view, useful amenities like hair dryer, clothing iron, etc. Regularly cleaned pool. Beautiful breakfast area/restaurant. Very close by beach — 2-3 minute walk from rooms."

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there."