エル レイ ルインズ トレイルヘッド周辺のホテル

「Beautiful resort and rooms. Loved the family concierge who catered very much to the children and parents alike . Visited for my sons 9th birthday and he enjoyed all the personal touches specially arranged for him.」

「朝食メニューが少なかった。」

「スタッフの方は、いずれも親切な方が多かったです。 一方、施設や部屋の質については、カンクン内の同ランクのall inclusiveホテルよりも劣っており、景色や海の綺麗さも、ホテルエリアに比べると、かなり劣るものでした。また、ベットのダニが酷くて、辛い思いをしたので、そこはぜひ改善頂きたいです。」

「The resort itself is beautiful, and many staff members were genuinely excellent, but unfortunately our overall experience fell short of what we expect from a luxury property. Our biggest disappointment was the handling of the restaurant dress code on our first evening at Bluewater Grill. We fully respect that restaurants can have dress codes. Our concern was never the existence of the policy, but the inconsistent way it was explained and enforced. After waiting approximately 90 minutes, we were...

「全体的には満足でしたが、スタッフの対応が残念なところがありました。」

「No view.from the room. reception wasn't helpful.」

「ホテルは満点でも歩いて行けるところが無い」

「スタッフ最高でした。 日本人には」

「tl;dr: bad experience w/unit & argumentative host, wouldn't book again at ANY price. Vacation travel 6-8 wks/yr, last 5 years often in Cancun. Complex’ days of glory long gone . No gym, beach full of sargassum. Not walkable to rest, shops, groceries. Unit size avg, access dicey: narrow/ winding staircase, difficult to carry standard size bags. Mentioned at check-in, host “your fault you didn’t see photo of beautiful[!] staircase,” ignored main point. Way below avg: TV, only 24” AND defective,...